North East Land, Sea and Air Museums Reviews Summary

Value for Money

Pros:

• "Entry was around £6.50 which is great value or a family of 4 was £18."
• "We paid £13 for 3 of us(2 adults and a 4 year old)."
• "Very reasonable at £6.50 for the two of us."
• "Cheap couple of hours out with the kids."
• "Fantastic museum with an amazing selection of aircraft... only a fiver to get in!"
• "Price for admission is £6.50 for adults and is more than reasonable."
• "Admission prices very reasonable and guys at reception very friendly."

Cons:

• "Expensive if you pay full price - check online for pricing."
• "I've been here over the years with my kids but now think it's too expensive... 10 pound for me and my daughter last week to walk in for the small amount of land hangers and exhibits which is on display."
• "No map walk round.in all not worth the entry fee as Eden camp has everything for 6.50."
• "For £5 each there wasn't much more to see than what you can see from the car park!"

Exhibits and Collection

Pros:

• "Great indoor collection if the weather's not great."
• "Up close experience to planes, great things for kids, lots of grass near so great if you have animals."
• "They have an Avro Vulcan on display, and we got told the story of the Vulcan that crashed locally with no injuries to crew or members of the public."
• "Full of really interesting exhibits."
• "The museum has hundreds of interesting aviation and transport based artifacts."
• "Lots of info and local stories about what happened in Sunderland etc during the war."
• "Great collection of aircraft and other items."

Cons:

• "Quite a lot of the aircraft are in a poor state."
• "Some interesting exhibits but quite small and in need of freshening up."
• "Hasn't changed much over the years and definitely needs a refresh in places."
• "I feel the aircraft that are outside have just been left to slowly degrade and it's quite small."
• "The aircrafts are a little weathered and worn and could use some TLC."
• "Some amazing things to see but some of it is more like a scrap yard then a museum."
• "Many things, especially aircraft outside in a state of disrepair."

Staff and Volunteers

Pros:

• "Our day was made extra special by the two gents volunteering."
• "The staff were really friendly."
• "The volunteers there when we visited were great, very knowledgeable and helpful."
• "Thanks to John our visit was just that bit special, a high 5 from our grandson said it all."
• "All the staff we met were lovely."
• "Very knowledgeable and friendly volunteers."
• "Enthusiastic volunteers who are happy to share their knowledge."

Cons:

• "Also, what let's it down is, there are no cafe facilities on site."
• "As for the staff most miserable people I have ever met, they made me and my wife so uncomfortable watching us and following us."
• "Worst experience I have had at a museum with my kids... the language and aggression that come out of his mouth towards my son was disgusting."
• "Short of volunteers which is a shame."
• "The place is also massively unsafe with aircraft seat for you to sit on which have broken legs so fall over."
• "What a total disappointment, 3 grumpy old men, no one around to explain exhibits."
• "Disappointed cannot walk round the items no cafe one toilet and lots of part exhibitions not whole."

Facilities and Accessibility

Pros:

• "There is a small gift shop on site and refreshments at reasonable prices."
• "Free parking."
• "Good wheelchair access around the site as well as wheelchair friendly toilets."
• "There's also a little park and play area for the kids and some benches so I guess you could take some food and drink for a mini picnic."
• "There’s an on-site shop selling memorabilia, coffee, tea and snacks."

Cons:

• "Take your own packed lunch as there is no cafe."
• "I think it is disgusting that they only gave a very small tea room with no hot food on only tea & coffee."
• "One of the hangers displaying the buses and trams etc wasn't open which was a real shame."
• "Parking is available nearby but no dedicated wheelchair spaces, or none that I could see."
• "Most areas are cordoned off and fair enough but the tanks that aren't did not have any signs to say no touching."
• "Unfortunately the museum doesn't have the funds to hanger all of the aircraft so the weather is taking its toll on the airframes."
• "It's such a pity that lots of the planes are beginning to show quite a lot of rust after being left out in all weather's."