Address: Burford Rd, Brize Norton, Carterton OX18 3NX, United Kingdom
Phone: +441993846353
Rating: 4.6
based on 647 reviews.
Animal Care and Enclosures
Pros:
"All the animals were well cared for and looked in great condition."
"All the different viewing areas are cleverly designed for people of all heights to be able to see clearly."
"All excellently cared for in well-kept enclosures."
"The main animal attractions are great. The crocodile house is really well planned out."
"The enclosures seem to have been thought through with care and of good size which is always nice to see."
"The animals are well cared for and the setups are great."
"The aninals all seemed very happy in their enclosures."
Cons:
"The only down thing are the sink outside the educational room and the toilets that weren't working properly."
"Toilet facilities were not good."
"There are far too many Nile crocodiles in the same enclosure, and you can see plenty of missing toes on the Crocs where they caught each other."
"The first time we were amazed, the second time we started noticing how small the enclosures were for the crocodiles, not big enough for them to swim around, it did feel cruel."
"Enclosures tiny and lacking."
"The glass of the enclosures was dirty."
Staff and Education
Pros:
"The team on site couldn't have been more welcoming and knowledgeable."
"The zoo keeper was helpful, informative and good with children."
"The staff are very knowledgeable and friendly and you can see that they really care for the animals in there care."
"Staff are very knowledgeable."
"The talks during the day are on point and informative."
"The staff are very knowledgeable and friendly."
"Staff are friendly and knowledgeable."
Cons:
"The only downfall was the staff in the café as they weren't really pleasant."
"The cafe staff are rude and the opening times as they state ‘vary’ substantially."
Value for Money
Pros:
"Tickets are reasonably priced and allowed unlimited all-day access to go round the zoo as much as you like."
"It's not huge. 2-3 hours is plenty. But it is still feels REALLY good value for money."
"Reasonably priced and as with many zoos it is good to know the fee is going towards a worthy cause."
"An experience you can't get anywhere else. Reasonably priced."
"Left feeling it was value for money."
"The price is cheap for the amount on offer here."
"Good place, very cheap entrance fee."
Cons:
"However if you're going with a group of children, I'd bring a packed lunch as the prices in the canteen I found to be expensive."
"Very expensive at £44 for a family for an hours experience (max)."
"Food was a bit expensive."
"Only downside is the price felt a little steep however can understand as the electric bill must be huge."
Facilities and Accessibility
Pros:
"Although the zoo is located in a rural area, it is well signposted and easy to find."
"Plenty of car parking out the front."
"Large free car park and well signposted from main roads."
"Ample parking and easy to find."
"Free car park. Very warm inside the building. Great viewing points to see all animals."
"There is also a reasonably priced cafe and gift shop."
"The 2 cafe’s had a good selection and much like the admission - was very reasonably priced."
Cons:
"Only two disabled parking places and the doors are not wheelchair friendly a bit of a pain unless you happen to find a kind helpful person who would hold the door open for you."
"The car park is a very-tight shambles."
"To get between the two sides of the zoo you have to go through the gift shop."
"The site is a bit difficult to navigate if you are coming with a bus so having more signs or shuttles from stations could help more."
"My one issue was to get between the two sides of the zoo you have to go through the gift shop."