Address: Unit 19, Corn Exchange, Exchange Sq, Manchester, M4 3TR, United Kingdom
Phone: +441612371222
Rating: 4.9
based on 415 reviews.
Puzzle Design and Difficulty
Pros:
"The well-designed puzzles showcased creativity and ingenuity, ensuring a satisfying level of difficulty."
"Genuinely interesting and challenging puzzles."
"Full of fun and unique puzzles that kept our whole group on their toes."
"Good variation of challenges and thoughtful puzzles."
"The puzzles were engaging and challenging, but doable with them all being fully related to the task/game."
"The room was good and well themed, however, when leaving the room we asked about one of the clues."
"The room was great and we loved that there were a further 2 rooms that we weren't expecting."
"Great for all ages and really useful that the children could get a hint if they needed - these were very clever, not too easy, but something they could easily understand."
Cons:
"However, every other aspect was, in the Doctor's words, fantastic."
"It was really hard to understand."
"In the past, it's usually every 15min, I don't know if that was a mistake or on purpose."
"The game master gave us the wrong number confirmation (so we got stuck on this one puzzle for ages)."
"No obvious balance for one of them. When given the numbers, the last number was actually different than the one confirmed."
"If breathing next to it change the result, it might be a good idea to think of another solution."
"But the final puzzle was unclear and we lost time trying to figure out what we were meant to do, with some repetition."
"My only gripe was the darkness of the escape room, which completely hindered us solving our last puzzle."
Theming and Immersion
Pros:
"The atmosphere was immersive, enhancing the overall enjoyment."
"It was easily the best themed and most professionally put together room we've done in the area."
"The theme and the whole setup/props! Would definitely recommend to anyone wanting to give it a go."
"All the staff were amazing and helpful! First time for an escape room myself and it was all explained to us very well by the lady at the beginning."
"Great reception area, lovely staff, fab room design."
"We did the Blackbeard's Treasure room and it was SO good."
"The Alice in Puzzleland game was really fun and quite challenging but not overly difficult so never felt too frustrated."
"The escape room itself had it puzzling moments and we did get stuck a few times. Nonetheless it was certainly enjoyable."
Cons:
"However, we were testing a puzzle when all of the sudden, without asking, we were giving a clue (we did not ask for it)."
"Even though we didn't ask for help, we were given it."
"When a puzzle needs a really precise thing to be correct that doesn't depend on logic but on a technical working prop."
"Josh hurried us out of the room and didn't answer our question. He then rushed us to take a photo."
"Some of the props were slightly worn to the point we thought we had broken something."
"The puzzles were challenging but not over the top."
"We were running a little late and they were very flexible because we had dressed up and they appreciated the effort."
"The theme was just time travel with a handful of Dr Who props."
Staff and Customer Service
Pros:
"Our host, Ed, played a pivotal role in making the adventure memorable. His welcoming and friendly demeanor added a personal touch to the experience."
"Dan the game master was really welcoming and informative."
"Sophie, our game master, was an absolute delight!"
"Shout out to Anthony - he was really nice and patient with us even when we were taking the mick."
"Staff were fantastic too - shout out to Cat and Chris!"
"The customer service was great and the escape room clues were well thought out."
"Dan and Joe provided us with an absolutely fantastic experience today."
"Our team of 5 played Alice in Puzzleland. We had a great time, this is the best escape room we’ve done as a team."
Cons:
"We were warned that it was one of the harder rooms, but the final puzzle was unclear and we lost time trying to figure out what we were meant to do."
"Never have we been rushed out like that. The guy at the desk was lovely though and gave us recommendations for other games."
"When they asked if we’d do it again we replied no as it was boring but they wanted to know if we’d do an escape room instead, felt pressure for no reason to say yes."
"Some of the staff were super rude and very rushed. The bald chubby worker as soon as we came in spoke to us disrespectfully and lacked any customers service."
"That said far too cramped in the first room for six people, to the point some of us couldn't even get involved due to lack of space."
"As is rather typical of these rooms, the clues from staff were more irritating as they directed us to things we had already done wasting time."
"Left disappointed. We've done many escape rooms elsewhere before, but the Doctor Who themed room let us down."
"When we were able to order drinks while we waited and then also took our photo afterwards."