Lockhouse Escape Games Reviews Summary

Experience Quality

Pros:

• "each room is fun and the right amount of challenging, and brilliantly well designed."
• "The puzzles were a bit simpler than we were expecting but the production quality of the rooms are very high."
• "I loved the puzzles and the room overall was really different and original compared to ones i’ve done in the past."
• "Joel was in charge of our team, full of energy and clearly a fun person."
• "The atmosphere of this place is INCREDIBLE! Even though small, it feels bigger than it is!"
• "Great escape room, the rooms aren't the best i've been to but the competition aspect was new."
• "Interesting physical puzzles (rather than a string of padlocks and hidden keys)."
• "The puzzles are really fun to play and they really get you thinking."

Cons:

• "The puzzles were a bit simpler than we were expecting."
• "Enjoyed the experience & had a fun hour, although we did think some of the puzzles didn't seem very logical."
• "We did think some of the puzzles were a little random and didn't add any value to the storyline."
• "Good escape room but with some very tricky clues that I wouldn't associate with escape rooms."
• "The only criticism I would have is that a couple times we asked for clues but it took a good few minutes to get a response."
• "The props inside the Egyptian Tomb room were a bit worn out, sometimes spoiling the puzzle."
• "You rely heavily on the clues from the guide which makes you feel like you aren't actually solving anything."
• "The biggest tip is to fully explore and interact with the environment and that was good advice."

Staff Interaction

Pros:

• "The guide - Christian was excellent and very welcoming."
• "Staff are all incredibly helpful and enthusiastic - most recently Helen was great at setting us up for the room."
• "Joel was also a great game master! Thanks."
• "Mya who helped us out a little along the way was wonderful."
• "Matt, our guide, was a great sport with the kids."
• "Helen was lovely, she got us into the mood for clue hunting, and she was great at giving us hints/tips."
• "Harry was our guide and was very polite, helpful and did an amazing acting performance."
• "Our host Harry was quite engaging, getting well into character and the room was well set up."

Cons:

• "A man with long curly hair then opened the door and yelled ‘I am fixing the room, I will let u in when it’s done’ and slammed the door in our faces."
• "The person leading us through was very helpful and we only felt rushed at times due to our own incompetence."
• "The members of staff were very nice but we felt some of the puzzles were a little random."
• "The staff need to be extra careful with the advice they give before going in."
• "The staff are super friendly and helpful and really get into character which is great! I would recommend this room to everyone!!"
• "The atmosphere is great, you can tell they really love what they are doing."
• "The only reason I would hesitate to go again to complete a different escape is the cost."
• "You guys know what it is though so I didn't reveal it here. Other than that I'd have given it 5 stars."

Accessibility and Suitability

Pros:

• "The puzzles were perhaps a bit too tricky here and there, but they all had a great time and finished the room."
• "The new Mayan room. Worth the money. Encourages great teamwork and very immersive."
• "an amazing experience, would recommend when u want a family activity or anything really it's easy to understand even if your not English."
• "I had a great immersive father daughter bonding experience. The games master helped just enough when we were stuck."
• "The Secret Agent challenges were also all very unique and engaging."
• "Our host, Joel, was incredibly entertaining and encouraging. He looked after us and made the experience something special for our hen."
• "The whole experience was memorable, the staff were friendly, helpful and great sports."
• "The Secret Agent room was difficult but thoroughly enjoyable."

Cons:

• "The Egyptian room can't be done be people with mobility issues."
• "We completed the Egyptian Tomb room and it was really fun. The space is small but is very well used."
• "I would also recommend this for younger participants as the rooms are designed with them in mind."
• "Today was my first experience ever in an escape game: and I loved it! It took lots of tenacity and skill."
• "We had a group of 6 people, aged 12 to respectable wise adult ages :) The whole experience was memorable."
• "We took our 9 year old and 6 year old, and even though my 6 year old was probably a bit too young for it, they still enjoyed it."
• "We did the Egyptian tomb escape room with my 9 year old daughter, and it was a great immersive father daughter bonding experience."
• "Went there for the first time today and had a great fun. Joel was really helpful to reschedule due to an issue from our side on phone."