SAMI'S STUDIO Reviews Summary

Category: Wedding photographer London

Address: 167 Green St, London, E7 8JE, United Kingdom

Phone: +442035900210

Rating: 4.7
based on 169 reviews.

Customer Service

Pros:

  • "Great quality wedding film, very creative and good client care service."
  • "Riaz looked after me was an amazing experience highly recommend really helped me out."
  • "They were so professional and polite, and we honestly could not have picked a better company to capture our perfect day."
  • "Honestly such amazing service, cannot fault them in the slightest."
  • "The customer service in general was amazing the staff there are very welcoming and caring I would definitely recommend them to friends and family."
  • "Riaz is great at what he does, knows what he’s talking about and it is clear that he takes pride in providing the best service."
  • "Visited Sami’s studio today and the customer service is on point."

Cons:

  • "I would not recommend Samis to anyone based on our experience."
  • "Their customer service is appalling, there is no professionalism in their work nor in the way they deal with their clients."
  • "Initially helpful customer service but I have been left disappointed with the quality of my service."
  • "Unprofessional behaviour rude to inlaws family."
  • "Cowboys. Avoid using them at all costs."
  • "Avoid this company at all costs."
  • "Sami is a rude, cocky and arrogant person whom has no manners or customer service skills."

Professionalism

Pros:

  • "They were very professional and had good attention to detail."
  • "Highly professional videography and photography service."
  • "They really know the art of capturing memories forever, and on top they know how to look after their customers - receives my highest recommendation!"
  • "Very good and supportive. Editors, videographers and photographers all been absolutely amazing on the big day."
  • "The crews on the wedding day were just brilliant and super professional."
  • "The service from Riaz at Samisstudio is unmatched!"
  • "They were so accommodating to all our preferences and made sure that the day went just as planned with their excellent organisation and timing skills."

Cons:

  • "Unprofessional work ethics, no experience whatsoever of His team speaking about photography only SAMI HIMSELF knows photography none of his colleages, specially Zeenat !!!"
  • "Quality of work is awful and they use previous shots from the same venue or area and add them in to make up the length on your video."
  • "Professional camera men that I have booked for three of my events always there half an hour early and who have a tons of experience."
  • "The team were very rude whilst directing people and whilst doing their job."
  • "Service: Decent but photographer and videographer were late on the day."
  • "To receive the photos and videos has been a nightmare 6 months on there is no sign of a video and we are given feeble excuses which are totally unacceptable."
  • "They are the worst guys in the industry and an absolute shame to work with."

Quality of Product

Pros:

  • "The video was beautifully put together, and the team has captured everything we needed."
  • "She made me feel so comfortable in my own shoes and the results were amazing."
  • "Amazing at capturing moments, understanding clients visions and looking after them!"
  • "Amazing quality from start to finish. Couldn't be happier with the cool cinematic drone shots."
  • "The quality of pictures taken and the video for the wedding day left me in awe and my wife in tears of joy."
  • "The photographs and videos are absolutely stunning and we couldn't be happier with the final product."
  • "The quality of their work speaks for itself and the service you receive along the way is next to none."

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