Address: 167 Green St, London, E7 8JE, United Kingdom
Phone: +442035900210
Rating: 4.7
based on 169 reviews.
Customer Service
Pros:
"Great quality wedding film, very creative and good client care service."
"Riaz looked after me was an amazing experience highly recommend really helped me out."
"They were so professional and polite, and we honestly could not have picked a better company to capture our perfect day."
"Honestly such amazing service, cannot fault them in the slightest."
"The customer service in general was amazing the staff there are very welcoming and caring I would definitely recommend them to friends and family."
"Riaz is great at what he does, knows what he’s talking about and it is clear that he takes pride in providing the best service."
"Visited Sami’s studio today and the customer service is on point."
Cons:
"I would not recommend Samis to anyone based on our experience."
"Their customer service is appalling, there is no professionalism in their work nor in the way they deal with their clients."
"Initially helpful customer service but I have been left disappointed with the quality of my service."
"Unprofessional behaviour rude to inlaws family."
"Cowboys. Avoid using them at all costs."
"Avoid this company at all costs."
"Sami is a rude, cocky and arrogant person whom has no manners or customer service skills."
Professionalism
Pros:
"They were very professional and had good attention to detail."
"Highly professional videography and photography service."
"They really know the art of capturing memories forever, and on top they know how to look after their customers - receives my highest recommendation!"
"Very good and supportive. Editors, videographers and photographers all been absolutely amazing on the big day."
"The crews on the wedding day were just brilliant and super professional."
"The service from Riaz at Samisstudio is unmatched!"
"They were so accommodating to all our preferences and made sure that the day went just as planned with their excellent organisation and timing skills."
Cons:
"Unprofessional work ethics, no experience whatsoever of His team speaking about photography only SAMI HIMSELF knows photography none of his colleages, specially Zeenat !!!"
"Quality of work is awful and they use previous shots from the same venue or area and add them in to make up the length on your video."
"Professional camera men that I have booked for three of my events always there half an hour early and who have a tons of experience."
"The team were very rude whilst directing people and whilst doing their job."
"Service: Decent but photographer and videographer were late on the day."
"To receive the photos and videos has been a nightmare 6 months on there is no sign of a video and we are given feeble excuses which are totally unacceptable."
"They are the worst guys in the industry and an absolute shame to work with."
Quality of Product
Pros:
"The video was beautifully put together, and the team has captured everything we needed."
"She made me feel so comfortable in my own shoes and the results were amazing."
"Amazing at capturing moments, understanding clients visions and looking after them!"
"Amazing quality from start to finish. Couldn't be happier with the cool cinematic drone shots."
"The quality of pictures taken and the video for the wedding day left me in awe and my wife in tears of joy."
"The photographs and videos are absolutely stunning and we couldn't be happier with the final product."
"The quality of their work speaks for itself and the service you receive along the way is next to none."