Blue Orchid Restaurant Reviews Summary

Food Quality

Pros:

• "The food is lovely and it is no wonder the place was packed."
• "Really enjoyed the food tried a bit from both menus and really thought they excelled in both."
• "We all had the set menu - so much food but each dish was superb."
• "The taste is just sensational and doesn’t leave you feeling like you have eaten something naughty."
• "The food was fabulous and the waiters were faultless."
• "The food was delicious, cooked to perfection with great seasoning."
• "The food was absolutely incredible, as was the service."

Cons:

• "Sadly I feel we did not receive good value for money, it seemed to be a money making exercise to cash in and to get as many people in as possible at the expense of the quality of food."
• "Secondly the food was overly spicy and overly salty."
• "Sauce a little too sweet for my liking, phad kee maow for main supposed to spicy a tad bland I thought."
• "Worst Food Ever. The Noodles were disgusting and were not cooked well."
• "We ordered Thai starters and have had better elsewhere and ordered Indian as mains, the curries were very bad!"
• "Food left much to be desired. Beef and chicken almost inedible."
• "The sweet and sour prawn was disgusting and oily."

Service

Pros:

• "Staff were polite and courteous and fulfilled requests to make the night special."
• "All the staff were warm and respectful, the restaurant was spotless and fresh."
• "Visited here last night, good food, friendly service, lovely outside restaurant area."
• "Booked a late reservation with ease and when we arrived the staff made us feel very welcome."
• "The staff were happy and helpful and the food was wonderful."
• "The staff are extremely attentive and really help to make a pleasant dining experience all around."
• "Genuinely the most wonderfully attentive and friendly staff I have ever had in a restaurant."

Cons:

• "One of the staff member was extremely rude, on asking about table he started shouting back on us."
• "Reservation was for 8pm and 45 mins later we had not even been asked whether we would like any drinks."
• "For the second consecutive delivery, the restaurant failed to take notice of my wife’s allergy."
• "Very rushed experience, tried to take plates off table before we had finished eating them multiple times."
• "They were unfortunately not very happy with a change in order despite being advised we were ordering for multiple people and were quite rude."
• "Service was slow waiters and waitresses were very rude."
• "Throughout whole service the staff were trying to come to the table to take plates etc when we were still eating."

Ambiance & Location

Pros:

• "What a lovely restaurant, located beautifully with outdoor area for dining in summer."
• "Great venue with fantastic outdoor seating (weather permitting)."
• "The setting is beautiful, we dined in their garden area which was a lovely location."
• "The interior was beautiful and felt very magical!"
• "Daughter and son in law took me here for early evening meal. The outdoor eating area is very well designed and provides overhead heating, beautiful environment."
• "The setting in the Garden is picturesque."
• "We sat outside, which was absolutely amazing & beautiful.... it was a mild evening, which was perfect."

Cons:

• "The tables were close together and it was boiling hot like a sauna."
• "So stuffy and uncomfortable, given that covid still exists, this was surprising."
• "Parking is awful. You literally are better off parking up the road somewhere and having a 5 minute walk to the place, unless you are really lucky."
• "Fish pond needs a good clean, looked like a stagnant green scummy swamp."
• "They did not cater for and made us essentially drag the person down 3 steep steps unacceptable."
• "It was a shame that the outdoor seating area at the back let you down we had originally booked it thinking that the back was going to be a lit up and beautiful but no nothing the water was stale and the area looked like it hadn't been touched for a while."
• "The only con is the seating area (very close to other tables)."

Value & Pricing

Pros:

• "The dishes were also reasonably priced making this restaurant a great choice for a high-quality food."
• "When the bill came we couldn’t believe how good value it was!"
• "The bill was reasonably priced."

Cons:

• "Sadly this once excellent restaurant has turned into a posh canteen...the owner is greedy and just wants covers."
• "Not value for money at all."
• "Charged for extra drinks we didn't have, so a bit disappointed."
• "A tad expensive for portion sizes particularly starters are over priced."
• "It's a little on the pricey side but certainly worth it if you're willing to spend a little more."
• "Terrible experience, they decided not to honour their promise of the tastecard (although prebooked)."
• "Booked a family meal for my birthday & regrettably the restaurant phoned 2hrs prior to the reservation to say that they were over booked."