Address: Vallance By Ways, Lowfield Heath Rd, Charlwood, Gatwick RH6 0BT, United Kingdom
Phone: +441293862294
Rating: 4.7
based on 185 reviews.
Exhibits and Aircraft
Pros:
"A fascinating collection of civil and military planes, engines, memorabilia, maps, plans and photographs."
"Superb little museum with some great exhibits of post war fighter jets."
"The stars of the show however are the military aircraft, a Venom, Vampire, Sea Vixen, Lightning & Harrier amongst others."
"The Lightning, Harrier and Sea Vixen looked amazing."
"Can enter some cockpits and see all the fascinating instruments."
"They've also got a few legends like the Harrier, Lightning, Hunter and Meteor."
"Good collection of aircraft, radar, aircrew outfits and different seat sections - including some with ashtrays!"
Cons:
"Small and very shabby looking exhibits... expensive admission price of 7.50 for adults."
"It’s a good place to visit and know the history of war planes but expected more planes, there are very less fighter aircraft’s."
"Some of the other exhibits are not ageing well."
"Information is comparatively thin on the ground."
"It's a small museum with not a great deal to see."
Staff and Volunteers
Pros:
"The staff and volunteers are really what made my visit so wonderful they all have real passion for the museum."
"Karen and the team of volunteers really did give us a VIP welcome."
"The volunteers who showed us around were brilliant."
"The team who work there were friendly and extremely knowledgeable."
"Best bit is the volunteers showing you around the Shackleton."
"The volunteers commitment and enthusiasm is apparent."
"Very welcoming volunteers usually on hand to answer questions and talk to visitors."
Cons:
"The entrance was manned by one person who was also taking/making coffee orders so it took an age to actually get in."
"Shocked at being charged £30 for an 'event day' that wasn't advertised clearly, to me at least on their website."
"Only complaint was that the viewing point didn't give a view of planes taking off."
"Unfortunately due to Coronavirus we were not allowed to climb on some of the displays, which made it a little boring for the kids."
Value and Pricing
Pros:
"Ice creams were around the £1.50 mark really reasonably priced."
"Great value for money and we spent much longer here than we anticipated."
"Gift shop prices are actually affordable, normally you'll find in touristy places they'd normally hike up the prices but no, I bought something for 30p! which is unheard of in London."
"All very reasonably priced too."
"Entry is £7.50 for anyone over the age of 14. The entry fee includes a tour of the Shackleton plane and a go on the flight simulator."
"Really interesting place with lots of history, staff were really informative and told us a lot about the planes airport and the museum, I would definitely recommend this to anyone interested, and a very fair entry price too."
"Adult admission a bargain £7.50."
Cons:
"Went to the museum today as a family after reading it was free with an option for voluntary donations... we were made to pay as if we had just tried to dodge entry."
"Its a good museum with a small shop selling overpriced goods such as a can of coke for £1.10 or so just like at most museums."