Brookmans Reviews Summary

Atmosphere & Decor

Pros:

• "Very nice decor, etc."
• "The establishment itself is very well presented."
• "Seats and tables are very comfortable."
• "It's a good all year pub, lovely garden and outside seating area in summer and warm and cosy on winter nights."
• "Beautiful pub. Welcoming staff as soon as you enter."
• "A simply gorgeous setting."
• "The venue so clean and modern."

Cons:

• "Difficult to get to the bar as a lot of folk standing at the bar drinking and talking....hard to find a gap."
• "Heating wasn't working properly so the room was cold with condemnation on the windows."
• "It was so hot the place was pumping with heated air."
• "The downside here is that it is noisy which adds to atmosphere but it is difficult to hear people speaking."
• "Not keen on the new 'retro-design' interior."
• "The place needs some TLC. The paints falling off the ceiling, it’s tired and needs work."
• "Good buzzy atmosphere and quite loud."

Service

Pros:

• "Had a meal with family members outside 16 in total service 1st class had pizza chips 2 lattes I think was value for money and piping hot."
• "All 4 of us had superb service and excellent food."
• "Superb service from everyone, especially Lois."
• "Staff were all very helpful."
• "The waiting staff are amazing."
• "Inside the waitress was excellent."
• "Lovely service from the staff at the brookmans."

Cons:

• "Very poor service, waiting staff only interested in talking to their friends or colleagues on other tables."
• "No one greeted me when I came in."
• "Food service was great until it got to desserts where we sat waiting for someone to take our order."
• "We were pretty much ignored even though staff could see us outside."
• "Waited 30 minutes for waiter to come to the table."
• "Wait staff could be a little bit more a vigilant."
• "Service was slow to begin with when we sat outside."

Food Quality

Pros:

• "The cheese soufflé came drizzled with cheese sauce and it was the best soufflé I've ever had! A fluffy cheesy cloud of joy."
• "Excellent Sunday roasts and always a great choice of specials."
• "Great quality beef tender no horrible bits all the Trimmings were perfect Apple Crumble perfect...highly recommend..."
• "The food was Amazing, I just wish I'd taken photos!"
• "Wagu burger and fries were fab 👌🏼"
• "Food Excellent!!!"
• "The food was absolutely delicious - everyone was very happy with their food."

Cons:

• "Portion size for the price I feel was too small."
• "At £20 thought it was a bit stingy on the meat."
• "The food also made me and my friends all sick!"
• "It's a shame one of their specials was bland. I'd give the steamed cod a miss."
• "Ordered lamb burger & chips £16 was terrible, hard & chewy."
• "The sourdough toast which it came with was dry, tasteless and burnt."
• "The food was awful! Sandwiches stale, prawns gone off."

Value for Money

Pros:

• "Really good value for money too. A bit of a gem all round."
• "The food was exceptional, great choice and such good value for money."
• "The food is consistently of high quality, the attitude towards the visitors is nice."

Cons:

• "Very steep for what you get."
• "A lovely building and interiors but very overpriced for what you actually get on your plate."
• "The food was not good value for money and not as described."
• "Totally way overpriced."
• "Very overpriced for what you actually get on your plate."
• "Over priced for what you get first time visited since lock down."
• "Expensive for what is."