Longford House Beefeater Reviews Summary

Staff Service

Pros:

• "Nigel and Jane were especially amazing!"
• "We were greeted by Chris who was friendly and welcoming."
• "Lovely and attentive staff... Lovely freshly prepared food served with a smile."
• "The staff were really friendly and nothing was too much trouble."
• "The staff were excellent and looked after our party with ease and happiness."
• "The staff can’t do enough for you. Very friendly."
• "Service from bar and restaurant staff was faultless."

Cons:

• "Very understaffed as well.....won't be going back."
• "The one drawback is people smoking RIGHT outside the entrance/exit!"
• "Staff interrupted and shut me down."
• "The service and speed of delivery in the restaurant here is disgusting waited over an hour for breakfast."
• "Most staff very pleasant, but one or two are quite abrupt to the point of rudeness."
• "The staff are soooo miserable and don’t smile and they seriously look like they don’t want to be there."
• "Service slow. Waitress rude and not interested."

Food Quality

Pros:

• "Our food was delicious and the lady who looked after our table was lovely."
• "The food was lovely, cooked well and presented to a high standard."
• "Food came out hot, well presented, stunning poached egg!"
• "Starter and mains for all was absolutely amazing! Meat was cooked to perfection!"
• "This was perfectly cooked, medium rare, and was fantastic."
• "The food is always delicious!"
• "The food was excellent and served very hot just the way it should be."

Cons:

• "Not a great experience, when the food eventually arrived, after a long wait, when the restaurant was not that busy customer wise, the food was lukewarm and the fillet steak was riddled with fat, so half was inedible and the actual portions of the rest, left a lot to be desired."
• "The worst food ever. £5 for 2 prawns! Burned calamari. Burned burger."
• "The veg was hard and under cooked the turkey was like water and the gravy if you can call it gravy was like dish water."
• "Roast potatoes still froze in the middle, veg hard, gravy so watery it had no taste."
• "The food was very poor. Over-done chips, no coleslaw (not stated) under-done steak."
• "Beef Wellington was served on uncooked square slice of pastry."
• "The food wasn't great, the sirloin steaks were very grisly."

Value for Money

Pros:

• "Unlimited soft drinks are worth getting."
• "Opted for the lunch menu which has sufficient choice at a reasonable price."
• "Prices were below what I thought they would be and had a good range of different drinks to accommodate everyone."
• "Went for breakfast at Longford House, very good value for money, you can get a continental and cooked breakfast for £9.50."
• "Overall good value for money as kids eat free too with paying adults."
• "The price was reasonable."
• "With the 50% discount it was 'reasonable' prices."

Cons:

• "The portions are seriously on the small side, I can honestly say adult meals look like children’s portions."
• "The bill came too approx £65 for just myself & my son. It was OK at best."
• "Prices are crazy high for mediocre food and small portions."
• "The Christmas pudding was that small it was a joke."
• "Food took ages i.e 2 hours to order and eat a one course meal."
• "Perfectly standard food but over priced."
• "Food was ok but definitely wasn't worth the nearly £80 that it came to."

Ambiance and Cleanliness

Pros:

• "Nice seating with a variety of chair types from sofas to stools."
• "An excellent meal, delicious desserts."
• "Good standard of cleanliness throughout, and a happy group of customers."
• "The atmosphere in there gives a very warm and cosy feel and you never feel like your alone either."
• "All very clean. Happy for me to store my bike in my room rather than leave it in the car."
• "Ample carparking. Toilet facilities clean."
• "Food was of excellent quality and value, environment was clean airy and inviting."

Cons:

• "The taps in the men's toilets needed repairing, which frankly in a chain like Beefeater it shouldn't ever be a problem?!!?"
• "Small room tidy however a chimneybreast in the middle of the room is a bit off putting."
• "Wasn't overly pleased to be sat next to the serving area as the fan was just too noisy."
• "The decor is well past its best and the restaurant did not have a welcoming atmosphere."
• "Decor, including the carpets are in need replacing."
• "It's just not cosy when you have to dine with your coat on."
• "The staff really took advantage of the pub being quiet as they were all on their phones, sitting round when the toilets could have been cleaned because they were disgusting."