Heliot Steak House Reviews Summary

Service

Pros:

• "The staff is very nice which helps create the scene."
• "Our waiter Gill was AMAZING so friendly and attentive."
• "Nuria in particular was very helpful and attentive throughout."
• "The service was fast and friendly."
• "The service was really good, very attentive and polite staff."
• "The wait staff were extremely helpful and more than happy to provide recommendations."
• "The service was amazing - these are the kinds of people who treat you so well they make you WANT to tip."

Cons:

• "There were some oddities in the service though."
• "Claims to be amazing and winner of 3 awards, but service is terrible."
• "The food was good, but let down by rude staff at the restaurant front desk."
• "Service was very slow (we waited half an hour for drinks and more than an hour to be served food)."
• "The service here wasn't great."
• "The service is oddly rigid as well."
• "Asked the waitress what cocktails were available as we couldn’t see a list and she said 'the basics', also didn’t seem too happy with her tables of two… only interested in entertaining her large tables."

Food Quality

Pros:

• "The sirloin steak was cooked perfectly and was delicious."
• "The steak was one of the best steaks I’ve ever had."
• "The tomahawk steak was delicious. Our favorite sauces were the red wine and the béarnaise."
• "One of the best stakes ever. Goat cheese popsicles are amazing!"
• "Juicy steaks, yummy topping and sides."
• "Food was lovely and can’t complain how well medium rare the steak was cooked."
• "The food was exceptional."

Cons:

• "The food was pretty bad."
• "The French fries were cold, the dessert was very small and tasted ok... nothing special..."
• "The steak was a bit hit and miss, mine was perfectly cooked but my husband's was blue instead of medium rare."
• "Our table also had swordfish and the fish and the vegetables that accompanied were way over salted."
• "The steak was 88 day aged, far more than usual, maybe this should make it taste and smell off."
• "The steak was weird taste for me."
• "The steak was right a bit tasteless."

Atmosphere

Pros:

• "The atmosphere was great, our waitress was lovely and the food was amazing."
• "The staff are brilliant, the food is another level and the location fabulous."
• "Overall, good atmosphere, good food."
• "The atmosphere can be a bit loud but if you get seated on the lower level it's entirely acceptable."
• "The atmosphere was different, being inside the casino and overlooking the gaming floor, but this gave it a kind of nice buzz."
• "The atmosphere was fantastic with great views across the casino."
• "Amazing atmosphere, quality decor and great service."

Cons:

• "If your idea of a fun night out is to be surrounded by the cackle of hen parties drunk and freshly horned up from the Magic Mike show, THIS IS YOUR PLACE."
• "You can smell the cigarette smoke from the smoking room, too."
• "Atmosphere at lunchtime was a little flat."
• "All you can hear is rowdy drunk women coming out of magic Mike show."
• "The venue isn't nice it's in a casino, so there are no windows, lots of hen dos because of Magic Mike."
• "The place itself was full with screaming women after a magic Mike show and I could not even have a decent conversation."
• "People watching the magic Mike show will come and go from there, so you constantly feel people walking behind your chair."

Value

Pros:

• "The meal deal we paid for was total value for money and did not feel cheap at all."
• "We went for the £15 lunch deal (lobster, steak, chips, glass of champagne and £50 'win chip'). Great value for money."
• "An excellent rump steak and lobster main course, a so so Key Lime pie, and a glass of champagne, all for £22.50 inc service! A real bargain."
• "Love this place, we do the steak, lobster and unlimited champagne for £30.00 and it’s so worth the money."
• "The price is pretty average for London eateries but considering the quality of everything experienced it was definitely worth the price tag."
• "One of the tastiest steaks I've had in London and reasonably priced too."
• "Check out any special offers they have, it makes their food even more value for money!"

Cons:

• "You will be spending £40 minimum."
• "High price tags don’t just mean good food, but also good atmosphere, the place looks run down also."
• "A bit on the expensive side as the menu prices are just for the basic steak and everything else is extra, the wine is also a little expensive."
• "The prices for steaks have increased by a massive 50% since we were here last."
• "Absolutely not worth the staggering price tag."
• "Ridiculously overpriced for what you get. Avoid"
• "Then the prices... ridiculously high!"