Garson Farm Pick Your Own Reviews Summary

Category: Farm

Address: Garson Farm PYO, Winterdown Rd, Esher KT10 8LS, United Kingdom

Rating: 4.4
based on 433 reviews.

Pick-Your-Own (PYO) Experience

Pros:

  • "Wonderful experience picking fruit, veg, and flowers at Garson farm."
  • "It's a great place for fruit and vegetables picking."
  • "They definitely have the largest variety of fruit and vegetables I've seen on 'pick your own' farms."
  • "You can drive close to each field and gather what fruit or vegetable you want, very convenient."
  • "Great to pick your own fruit and veg. Reasonably priced."
  • "The crops are reasonably priced, you can pick as many as you wish."
  • "Pick your own' is a great day out, you can take your children along and show them where their food comes from."

Cons:

  • "The sandwiches were greasy and the chips were over done. I will not be rushing back to eat at the cafe again."
  • "Had booked to PYO and really only to buy strawberries. Sadly fruit had totted due to the rain and they should have been taken off sale."
  • "PYO very disappointing and even more so was the 'sarky' response by one member of staff at the Pay Kiosk."
  • "We found no broccoli, no courgettes, and limited plums."
  • "Went picking strawberries, did pick any as they tasted bad."
  • "Disappointing… huge PYO farm but most the crops we were allowed to pick from were over ripe."
  • "Moved to the plums, didn't take any as most were rotten."

Restaurant and Cafe

Pros:

  • "Visited the cafe, which was busy and buzzing with families enjoying lovely drinks and food."
  • "The coffee they make at the restaurant is lovely too."
  • "Food: jacket potato with cheese, was nice, hot."
  • "Once ordered the food came very fast and was delicious as usual."
  • "Very tasty food. Great selection of Christmas decorations as well as everything your garden and home might ever need."
  • "Staff wonderful, food and food choices amazing, portion sizes fabulous, speed of service excellent."
  • "The cafe was delicious for lunch and the farmshop with butcher and deli counter looked fresh and inviting."

Cons:

  • "The only let down is that the restaurant table was dirty when we arrived."
  • "The food wasn't that great (would have expected better from a farm)."
  • "Exceptionally poor service in the restaurant which then after a long wait surrounded by empty tables served us over cooked expensive food."
  • "Restaurant was very poor, over priced and poor taste, I've eaten better at a little chef."
  • "The Menu is limited (lack of vegetarian options, salads and sandwiches), the food overpriced and the service usually poor due to it being busy."
  • "We asked multiple servers where our food was and while they said it was coming soon, it never arrived."
  • "Very odd unpleasant taste to the red velvet cake; tasteless muffins and a very weird combination of putting a highly sugared waffle with egg and bacon."

Customer Service

Pros:

  • "Such lovely staff, great for many garden items and they sell quality products."
  • "Customer Service always very good."
  • "All staff very welcoming as well."
  • "Staff there were very helpful and kind."
  • "Service was excellent and staff were super friendly."
  • "Lovely staff."
  • "Very friendly and helpful staff."

Cons:

  • "New ticketing system to get in to the farm. Poor customer service."
  • "You really need more staff clearing tables in the restaurant, especially outside."
  • "However we were rudely asked to take our dog out, not realising they weren’t allowed."
  • "We turned up without tickets with a 5 year old, 3 year old and 2 month old to meet with friends. And the person at the door show no empathy at all to let us in."
  • "Absolutely rude staff not letting children into the toilet!"
  • "Not enough checkouts open and the one I was queuing at said he was closing after the customer he was serving."
  • "We found they were very rude to my sister in law and her kids when wanting to buy items from the shop."

Facilities and Accessibility

Pros:

  • "The place is well signposted and laid out over a large area and parking is plentiful so easy to drive from one field to the next."
  • "Big shop with big parking area. Decorated beautifully outside and inside."
  • "Parking is also free."
  • "Spacious flexible seating for wheelchair users."
  • "Also there are a toilet facility, market and restaurant at the farm entrance."
  • "The fields are big and easily accessible."
  • "Restaurant and toilets on site all easily accessible."

Cons:

  • "The entire pathway may take up to an hour if you are on foot, so it is highly recommended to take your car till the end."
  • "Be aware all of their bags and punnets for your crops that you pick, are plastic :-("
  • "Very unwelcoming to see no dog signs all over car park walls and a big sign saying no dogs with a cross through it at entrance."
  • "Getting from the garden centre to the additional parking was challenging with a trolley and two young kids and all the cars reversing and driving around."
  • "Also beware that if you're then late getting out of the PYO farm part, the shop & cafe will have closed so there's nowhere to go to the loo!"
  • "The only downside was the lack of walkways and cars, getting from the garden centre to the additional parking was challenging."
  • "The reason for the low rating is because there were no seating areas and no toilets."

Value and Pricing

Pros:

  • "The overall cost is very much worth it. The fruit and vegetables are delicious they last much longer than supermarket stuff."
  • "If you want a cheap few hours and fresher than fresh fruit and vegetables this is the place."
  • "The prices were very affordable and we really enjoyed the experience."
  • "This is a huge place with a very reasonable entry fees per person."
  • "Prices are reasonable (don't expect cheaper than the store)."
  • "All parking is free and the entry fees to the farm can be refunded for your total purchase!"
  • "Prices of products is not expensive."

Cons:

  • "Nice place for a coffee but the plants & other goods are crazy prices."
  • "Expensive but good quality."
  • "Quite expensive now so advise only get what you can consume."
  • "The only thing which I found overpriced was the products at the Garden centre."
  • "Sadly virtually every product on sale is over-priced, sometimes quite dramatically."
  • "Very expensive and the cost adds up very quickly but I must admit the strawberries were certainly worth the premium."
  • "Admittedly this is not cheap place to buy produce, but you are paying for quality and freshness."

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