The Grand Junction Arms Reviews Summary

Location & Atmosphere

Pros:

• "Excellent location right beside the Grand Union Canal."
• "Great pub with a huge outdoor area near the canal."
• "Pleasant canal side vistas from a number of viewpoints."
• "Very pleasant setting by the canal."
• "On a gorgeous sunny day its a superb location."
• "A nice hidden gem...situated onthe canalside...loads of seating areas inside also out and a huge beer garden which is beautiful lit up at night."
• "The venue is a gem backing on to the canal."

Cons:

• "Let's be honest, the area is not the sexiest in London but this pub is great."
• "Recently renovated pub with a quite nice selection of ales and lagers. A really nice place in an awful area."
• "Bit out of the way...but worth a visit."
• "There was a strong smell inside, that was a bit annoying."
• "However, the mushroom tart cost £14 and was tiny!"
• "Used to be family friendly but no longer."
• "The stained toilets 🚻 need attending with fittings wrenched off their sockets & hand cleaning items missing from above the hand basins which is ridiculous & unacceptable!"

Food & Drink

Pros:

• "The food is amazing - proper roast dinners with good portions, and the Jack Daniels ribs are *amazing*."
• "Food was great as was the cask ale."
• "Portions fit for a king from starters to puddings."
• "The Sunday Roast special is loaded with a range of succulent meats and juicy roast vegetables."
• "Had a delicious burger and fish and chips. Both well cooked."
• "Food is good too. You can have 1/3 of a pint, 2/3 of a pint or a 'full' Pint."
• "The food was very good, I had whitebait to start and fish and chips for main."

Cons:

• "However, avoid the food at all costs. Absolutely terrible."
• "Roast dinners served stone cold with congealed bits of gravy."
• "The food wasn't worth the wait, though not terrible."
• "Most of the food were just room temperature, not the best quality."
• "Everyone found their food dry or underwhelming with one instance of completely disgusting."
• "The pub is really nice, but the food is another story, the worst Sunday roast I've ever had in my life."
• "So the burgers were just frozen crap and probably the same with the chips."

Service & Staff

Pros:

• "The staff, when I went to the bar, friendly."
• "Very Nice and felt and looked clean. Very helpful and friendly colleagues ready to serve and eager to serve."
• "The service, the staff and food was excellent."
• "All the staff are friendly and helpful too."
• "The staff were funny and attentive, a good experience all round."
• "A shout out to the staff: Omer, Hektor and Gabrial who provided outstanding service."
• "Credit where credit is due, the service was second to none, and all the staff and management were so friendly and accommodating."

Cons:

• "I ordered a Prosecco at the bar it was served in a glass with lipstick on the rim."
• "After spending over £80 in all we complained."
• "We spent 3 h at the pub and nobody came to speak to us."
• "When I went to the bar and asked for a glass, the young guy behind the bar treated me very rudely and patronizingly."
• "The worst customer service ever, not to mention the professionality as one of the floor staff started to swear in front of everyone after an accident happened."
• "Staff are untrained unhelpful and just all round incompetent with the worst customer service skills ever."
• "Service was really slow though, both times. Inattentive staff, waited a while to get any attention."

Value & Pricing

Pros:

• "The St. Austell bitter was well priced."
• "This is all affordable!"
• "Food was great ! 🙌🏻 and affordable prices."
• "Definitely value for money."
• "Beautiful garden, great prices."
• "Always have Fosters, the best I have had anywhere at a decent price."
• "Had a fantastic chicken and bacon sandwich that didn’t cost an arm and a leg!"

Cons:

• "Found the drinks pricy and was robbed of my chips with my fish fingers sandwich."
• "6.90 for a beer 20£ for a jug of pimms 20£ for a steak and 15.90 for a burger-if you are charging restaurant prices the restaurant service should be provided-that did not happen."
• "Food is good but hard to make this a regular visit as beer and food prices are high enough already and here it’s even higher."
• "The prices for meals n service provided are absolutely disgusting."
• "Literally the best beer garden north of the river!"
• "However, the mushroom tart cost £14 and was tiny!"
• "For over £20 per person it should have been better, we spent just under £80 pounds for lunch and drink but was left feeling quite disappointed."