Tree Tops - Pub & Grill Reviews Summary

Food Quality

Pros:

• "Food was very good quality and reasonably priced with a very good selection and very good portion sizes."
• "The food too was outstanding so fresh & well presented."
• "The food was excellent."
• "The food was lovely, reasonably priced and the service was efficient."
• "Food was surprisingly good."
• "The food is always nicely cooked and good value."
• "The food was excellent, I had the Seafood Mixed Grill, highly recommended."

Cons:

• "Ordered fish chips and peas x 2 and the fish was very dry and turned up at both ends and no fish inside as it had been fried to much."
• "The whole experience was ruined by poor quality, over priced, over cooked food."
• "The food is certainly not cheap but definitely looks it."
• "Food was awful, chicken was pink and uncooked, the Pit Burger wasn't very nice either."
• "The beef was as tough as leather, cold vegetables and just disgusting food altogether."
• "The roast new potatoes weren’t roasted neither were the roast butternut squash."
• "God the meal was bad I had turkey dinner and the turkey was cold and looked like the packet turkey you get from tesco small pieces."

Service

Pros:

• "The staff are friendly and service was good."
• "The staff were utterly amazing nothing too much trouble."
• "We were well looked after by Kerry our waitress on the night."
• "Staff always willing to help."
• "Lovely staff really enjoyed it here."
• "The staff were all so pleasant and welcoming. Service was quick and efficient."
• "The staff were attentive and good service."

Cons:

• "Took 30 mins to take our drinks order and a meal for two (3 course) took over 2 hours to get through."
• "The service was poor, we were slow to be served and it wasn't busy."
• "Service slow,food not great, given wrong bill which took ages to get sorted out."
• "Service was slow and the food took a while to come."
• "Very slow service. Waited 15 minutes for drinks after ordering drinks."
• "Once our food was placed it seemed like the food had been left sitting for a long time."
• "Service wasn't great either."

Ambiance and Environment

Pros:

• "Very good environment for kids and young family as they can play in the play area and we can have some private time."
• "Great place. Lovely, relaxed atmosphere."
• "Cosy and comfortable bar area, a nice place to sit and chat with friends, also a delightful outside roofed seating area."
• "Super nice atmosphere."
• "A nice pub with a good ambiance."
• "Really nice building and decor, plenty of parking spaces."
• "The interior is clean and tidy and well lit."

Cons:

• "Thing the place could do with a revamp the toilets are always unpleasant to use."
• "Our table was near the front and so didn't experience the atmosphere in the rest of the establishment."
• "The menu is now almost exclusively 'grill', which left very few vegetarian or other options, if you didn't want cooked meat."
• "I think meals are overpriced and the surroundings and furnishings are very dull and dark."
• "Was disappointed with the interior of the restaurant."
• "This area is in dire need of a makeover. The table and benches are very unstable and each time one of our party stood up we all held on for fear of the whole thing collapsing."
• "The let down was some of the younger staff playing around with a small bouncy ball and swearing while young children were dining."

Value for Money

Pros:

• "Plus it’s all at an affordable price."
• "The prices are quite low for the quality of food."
• "The food portions are also good and value for money."
• "Lovely pub to come to for a reasonably priced meal."
• "The pub is clean and attractive and the staff are very friendly."
• "All our meals were plentiful and delicious."
• "It's good value for money and the food is good."

Cons:

• "No refund offered and the bill was £46."
• "It was also really expensive compared to previously, and we could have gone to a restaurant or gastro pub for the same price."
• "Quite expensive for the quality."
• "The prices are not reasonable, especially serving this very low standard of food."
• "The food came quite quickly but the portions were small for the price."
• "A bit pricey for what it is."
• "The food sadly was poor for the price."