The Punch Bowl Reviews Summary

Staff and Service

Pros:

• "The staff are wonderful and the food is quality."
• "Tom was a star who was working his shift. Nothing was too much trouble for him."
• "Thanks guys for tonight's excellent service. Especially Holly, senior barstaff. Nothing too much trouble."
• "The staff always go above and beyond."
• "Very friendly staff very helpful been a long time since I was last in there only went to read there meter but looking forward to them opening again to pop in for a drink."
• "All the staff were friendly and helpful."
• "The staff are friendly, helpful and welcoming."

Cons:

• "We waited ages after the starters for the table to be cleared."
• "Service not brilliant today, Nobody came and asked if our food was ok."
• "I didn't get a drinks order until 25 minutes after being seated."
• "Poorly managed or short staffed? Either way a very disappointing mother's day."
• "Service extremely slow. There were nine of us and when went to order desserts we were told the kitchen couldn't cope with any more orders."
• "To start with, the bar service was shockingly slow."
• "Very slow service. Food overcooked - and very poor quality."

Food Quality

Pros:

• "Great food. Late afternoon on a Sunday and they'd run out of Sunday roast which was disappointing but what we had from the main menu was really nice."
• "The food and service was great and we will definitely be coming again."
• "The food was absolutely fantastic."
• "The food is consistently very good and great value."
• "The food was excellent and really good value for money."
• "Always highest quality of food. Tasty food, nicely served."
• "Just had my 22nd birthday meal there and the food was absolutely amazing, my steak was cooked beautifully and my pudding was gorgeous."

Cons:

• "Chicken like cardboard and chewy."
• "Sent out a raw burger."
• "Sunday dinner portion was reasonable size for £12 but it came within 1 minute of ordering and the taste and heat confirmed it had been microwaved to death which was really disappointing."
• "The service was poor the food wasn't very good the garnish with the starters was just a few lettuce leaves waited a long time between courses and it wasn't that busy so no excuse really."
• "Terrible! Had four fish and chips..! Well..batter and chips.!"
• "Our food was not up to standard at all and the wait for our food was extremely lengthy."
• "Sunday dinner was horrific. Every part of the dinner was frozen."

Ambiance and Atmosphere

Pros:

• "Loved the pub it's really lovely and friendly."
• "Great views over the city."
• "Food is good and the place has a nice atmosphere."
• "The experience is rounded off with a cosy, warm atmosphere."
• "A great atmosphere, comfortable seating and pleasant decor."
• "It's been on my metaphorical doorstep for several years and I now can't think why we've never been before... But we're definitely coming back!"
• "Atmosphere great with friendly bar staff."

Cons:

• "Very dreary carpets need a good clean .... needs a refurbishment badly."
• "Dirty, ripped and just made the entrance look shabby and old."
• "Pub is looking tired & needs a clean. Toilets are very unkept."
• "Came in Saturday nite and table full of screaming kids with little supervision."
• "The only real annoyance was the stairs leading up to the function room were just horrible."
• "Not particularly friendly welcome as we came in."
• "Food okay but drinks over priced."