Oakley Hay Beefeater Reviews Summary

Food Quality

Pros:

• "The food was good, we had the surf and turf combo meal (£19.95 each). Not your bog standard s&t."
• "Everything was very fresh, hot, and tasty."
• "The food wasn't great (aside from the mac n cheese side dish which was super cheesy and delicious)."
• "Come here for a spot of lunch after a hard day's work and it was worth every penny."
• "We had the biggest and tastiest breakfast and didn't need to eat until dinner."
• "Day one food amazing. Chicken goujons, steak, toffee pudding and custard. Wow."
• "Had some really nice food yet again from the Oakley Hay, Corby restaurant."

Cons:

• "Ordered the succulent half rack of ribs and chicken breast, the 'succulent' ribs glazed in bbq sauce needed a chainsaw to break apart, was that dry the 'sauce' had disappeared."
• "Fried chicken turned up and drier than the Sahara."
• "Chicken goujons dry and as much flavour as a teatowel."
• "Frankly it was rubbish for a beef eater they cant cook a steak x2."
• "Food took ages."
• "Coffee instantly cold. Pain au chocs burnt. Couldn't cut through sausages. Scrambled eggs flavourless. Bacon disgusting and cheap."
• "The scrambled egg was very watery and over cooked, sausages and bacon were barely cooked."

Service

Pros:

• "Booked for Mother’s Day for our family of 10. Absolutely flawless service from Rebecca."
• "Would like to say a special mention to Vicki that served us this evening. She made our experience much better, great service with a lovely smile!!"
• "Always a great service from the staff."
• "Staff here are excellent and always go above and beyond."
• "We were served by Aimee who was friendly, very attentive, and always had a smile despite being rather busy."
• "Waitress we had did an amazing job, very friendly and cheerful."
• "The service from the server was good, polite, and as you would expect."

Cons:

• "Waitress didn't ask how the meal was."
• "The service was not good."
• "Appalling service and attitude."
• "Both assistant and General manager are very unprofessional!"
• "Just turned up to have breakfast greeted by a rather rude man asking if we had booked."
• "Very dissatisfied and disappointed, I invited my family and recommended the place. We waited ages for service as there were not enough staff."
• "The manager started serving me then disappeared for ages. Someone else then eventually came to finish serving me and I was charged twice for the same thing... They then refused to refund me."

Atmosphere & Cleanliness

Pros:

• "Not to my taste but everything was clean and tidy."
• "All the reception staff that we met are lovely and nothing is too much trouble."
• "Spacious pub. More of a family meal place than a drinkers pub but I've only been during the day."
• "Decor was fashionably 70's feel / retro."
• "Friendly service and good food."
• "Good friendly service."
• "The place looks very clean and newly refurbished."

Cons:

• "I just found that under tables was quite dirty with bits of food dropped also thought the toilets were in need of a clean."
• "Being laughed at by the scruffy, dirty looking manager."
• "The only thing that could have been improved were the slightly sticky floors on the way to, and in, the toilets."
• "It was also very busy and noisy so if you have people in your group who can't cope with noise, be aware as it is very open and noise travels."
• "Stench of cigarettes in the hall, toilets and upstairs."
• "The service was not good, we had to ask for the table to be wiped and they wiped it onto the floor."
• "The toilets are hygienic."