Miller & Carter Ruislip Reviews Summary

Service

Pros:

• "I was greeted with impeccable service that set the tone for the entire afternoon."
• "Our waiter Josh was amazing. Friendly, attentive, good sense of humour and great knowledge of the menu."
• "Had a brilliant meal with great service from Marta."
• "Our server Nadine was super friendly, helpful and kindly arranged a birthday dessert for my grandmother."
• "Very pleased with the service we had hywell looking after us very pleasant man made sure we were catered for."
• "Michelle was very informative and attentive."
• "Charlotte took care of our evening and delivered a very good service, being both friendly and attentive."

Cons:

• "Service was quite slow and didn’t come with any real personality or effort in doing anything above the bare minimum."
• "The waitresses were very abrupt and rude, seemed like they didn't want to be there and were lazy."
• "Continually had to ask for service as the server wasn't going to ask if we needed anything."
• "Service is sometimes hit and miss as sometimes they try to take your plate when you still haven't finished yet."
• "We had to wait a long time to get the bill, and they messed up our coffee order."
• "Great food, great atmosphere all let down by shortage of staff resulting in too long delays between courses."
• "The staff done absolutely nothing about it and they were made aware that we was all unhappy."

Food Quality

Pros:

• "Both the 50 and 30 days aged ribeye steak were soft and deli delicious."
• "Incredible Birthday lunch here, great service and food tasted amazing."
• "The steak was very good."
• "The food was really tasty and very filling, no one went away hungry."
• "The food was perfect."
• "The food (as always) was well presented and delicious."
• "Food was glorious. The mushroom starters with various fried breads and soaked in a small pan of cheese was delicious."

Cons:

• "Food was OK overpriced for harvester food in my opinion."
• "The steak didn't taste right and seemed like it had just been reheated."
• "Our steak was dry & cold, lobster was over cooked."
• "Wine was excellent but food not the best."
• "The fries were cold and seemed like they have been seating outside for ages."
• "Mac and cheese on the small side for its price."
• "The mains were very disappointing, and the presentation of food was also quite dull."

Atmosphere

Pros:

• "Nice and intimate atmosphere."
• "Great atmosphere, great food, great place to eat."
• "If you are seated in the main bar, the atmosphere is excellent."
• "The atmosphere is very nice and we will definitely come back for another delicious experience."
• "Atmosphere: nice layout with a relaxed ambience."
• "The ambiance of the restaurant, combined with the excellent food and service, created a warm and enjoyable setting for our special occasion."
• "What a stunning location. A converted pub which gives you the sense of something above the norm."

Cons:

• "It was cold, there was not a single other person sitting there, it was weirdly dark and all round an uncomfortable environment to sit an enjoy a family meal."
• "Won't be back. Overpriced, expensive and cold food and Restaurant."
• "Good quality food but service is far from being great. Had to wait almost one hour to make an order."
• "If you are seated out back, where the original bar was, the atmosphere suffers, and the experience is sadly below par not helped by faint odour of damp."
• "Was disappointed that we were not in the main restaurant part as I asked for and placed in a very quiet part which dulled the atmosphere of being out."
• "So disappointed.. never had anything bad word to say about miller and carter :-( but tonight we froze, it was so cold in the restaurant I ate with my coat on."
• "The restaurant was absolutely freezing- this was not acceptable."