Address: 1 Nelson Rd., London, SE10 9JB, United Kingdom
Phone: +442031418220
Rating: 4.6
based on 272 reviews.
Food Quality
Pros:
"The food is exceptional the children's menu is great for small people."
"The sashimi was particularly fresh and the yakitori couldn't be faulted."
"Taste was amazing with rich flavors and great options that could accommodate to all tastes."
"You get what you pay for with the quality of produce and care and details that goes into each bite."
"All of the sushi (and sashimi) we had ordered was extremely fresh and did not taste fishy at the slightest."
"The sushi is definitely high quality: every piece was cured and intact."
"The pork belly melts in your mouth."
Cons:
"The sushi rolls were drenched in eel sauce, and the prawn tempura tasted stale."
"Desert (Matcha and chocolate) was heavy - the chocolate pudding is hard and nasty as if it has just been partially thawed from the freezer."
"The sticks were overcooked and tough, the sushi rice was overcooked and mushy."
"The tuna appeared pale and lacked freshness."
"The lamb was overcooked, the chicken tasted of nothing, the sea food was so bland."
"Sushi are very sour because the rice they are using not fresh."
"The duck sticks were simply awful - you wouldn’t know which ‘animal’ if one wasn’t told in advance."
Service
Pros:
"Everyone was very nice and helpful."
"The staff were lovely, super knowledgable, and had great recommendations."
"The staff didn't miss any point and helped for each and every detail."
"All the staff were so friendly and attentive with a particular shout out to Tanya, Daniela, Anais and Ismini who were very helpful."
"The service was also outstanding."
"Really good food, great service."
"The staff was friendly, efficient and gave us plenty of time and room."
Cons:
"They took forever to come to take our order."
"We have ordered 3 meals and only one of them arrived quickly, for the other two we had to ask after 20 mins wait."
"Unfortunate last time they got new staff and the woman that served us took a plate away with four pieces of sushi without asking us."
"Service a bit sloppy with falling platters and glasses, quite noisy at times."
"Also, automatic 25% service charge seems like a lot for non-attentive staff."
"The service was chaotic with people ordered behind us got serviced first."
"However we were served by a beginner staff and as much as I understand that she’s learning, she made a lot of mistakes."
Ambience
Pros:
"The ambience inside elevates the dining experience to a new level of luxury."
"Probably the best interior for a sushi restaurant I’ve seen so far."
"The venue is really well designed, clean and with sufficient space between the big tables."
"The interior looks fantastic and the restaurant has a lovely vibe as a whole."
"Great atmosphere and super nice team."
"The restaurant has a very trendy feel to it."
"The ambience was subtle and the dining chair & table were elegant."
Cons:
"Atmosphere was disappointing with lots of loud speaking diners."
"Only downside is the vibe in the lighter part of the restaurant."
"Half of the restaurant's seating is located in front of the kitchen, which is very loud and lit with bright white lights."
"The vibe great, if a little noisy."
"Very noisy place, so not ideal if you want to have a conversation."
"The whole place is so crowed, loud and dark."
"However, the area at the back with tables of 2 is so brightly lit that it ruins the atmosphere entirely."
Value
Pros:
"Expensive, but at least it's worth it."
"Fine dining for a reasonable price."
"Great value for money :)"
"The price is definitely fair for the quality of the food."
"The pricing is reasonable and the quality definitely worths paying for."
"Reasonably priced considering the amount of dishes we order."
"Affordable prices excluding drinks."
Cons:
"It is now an overpriced tourist trap."
"Quite expensive for quite small portions."
"The prices are quite steep though, so do come prepared!"
"A bit pricey."
"The food is very overpriced for a resto which has invested so little in the interior design etc."
"Price was too high for the quality and quantity."
"The prices which I think are a bit steep compared with the portion sizes."
Accessibility
Pros:
"The restaurant is located closed to the market and in a aesthetic street."
"Wheelchair accessibility was good."
"They have a massive ramp to get you inside and a pretty big disabled toilet!"
"Pram friendly except for the 2 entrance steps into the place."
"SUPER ACCESSIBLE SUSHI!"
"Very nice and interesting space and good location in the very heart of Greenwich Town."
"We were given wet towels to clean our hands which was a really nice touch."
Cons:
"It’s disappointing that businesses refuse to let non clients use their bathrooms."
"But there were plenty of couple with babies and it totally clashes with the expensive atmosphere and prices."
"Been asked to share a table of 8 when we were 2 of us."
"The white tiled area at the back feels like sitting in a Pizza Express."
"The place itself felt a bit cramped."
"We were placed near the walk way which the staff kept on opening the back door therefore small little flies started to come in and fly around our food!"