Zaazu Restaurant Reviews Summary

Food Quality

Pros:

• "The food was devine!"
• "Unbelievably tasty and incredible food."
• "A beautiful, traditional Indian meal, packed with wonderful flavours and expertly prepared."
• "The food is superb - definitely one of the best Indian restaurants I’ve tried. 🥰 Every single dish was flawless."
• "Food was delicious from starters to dessert."
• "The food was absolutely delicious, some of the best Indian food I've ever had."
• "Food was delicious. We really recommend the tasting platter, chicken momos and fried cauliflower."

Cons:

• "The korma looked like porridge."
• "The wife had so called meatballs! In a tomato sauce! That looked like they had been served from a supermarket tin!!!"
• "The main was no where near spicy enough."
• "But the food was a huge disappointment, it was flavourless."
• "Starters were good, but went down hill from there,main course was cold and not much meat in the curry, mostly sauce. Rice dishes were dry and tasteless."
• "The curry tasted of spicy tomato soup I’m guessing the chef must of put a spoon full of tomato purée in."
• "Food was not as described."

Service

Pros:

• "Staff are all friendly, polite and accommodating throughout."
• "The staff are all wonderful and the food is so innovative and easily the best indian we've ever had so unique and different compared to other Indian restaurants."
• "We were warmly welcomed by the manager and treated to enthusiastic but unhurried service."
• "Excellent customer service from staff - well looked after by Fahim & Emdiad."
• "The service was really attentive and helpful and the choice and quality of mocktails was some of the best I’ve ever had."
• "Brilliant service, Friendly staff who are happy to help or answer any questions."
• "Every member of staff was incredibly friendly, welcoming, accommodating, and attentive."

Cons:

• "Service a bit random - drinks order was wrong."
• "Poor service, had to wait over an hour for food."
• "Waiters not the best no customer service trained."
• "Not one checked to see if our starters where acceptable, when someone did with our mains, we where halfway through, so was too late, even if we were not happy with them!"
• "Service was poor, sat ages with empty glass."
• "The severs were rushing us to make a choice of drinks."
• "Service was initially excellent; however, it waned towards the end of the evening, and it was very difficult to gain waiters' attention."

Ambiance

Pros:

• "The restaurant was lovely."
• "Restaurant was very clean (including restrooms). Nice and calm atmosphere. Perfect for a quiet, hearty dinner."
• "The restaurant itself was really stylish."
• "The interior has recently been refurbished and looks very modern and contemporary with well thought out colour schemes that are not overpowering, and has a sense of class, the establishment was also immaculate."
• "A very well liked establishment."
• "The decor is beautiful and gives a lovely atmosphere."
• "The decor is absolutely amazing. Really nice and clean and very modern and contemporary."

Cons:

• "Music in there was way too loud atmosphere like a town hall."
• "The restaurant was too loud."
• "Because of all the hard surfaces and tiled floor, incredibly noisy."
• "There is a lively atmosphere in the restaurant with live music, although it may be a little too noisy for some."
• "They had live music on the day however the choice of performance wasn't great as it was crazily loud for the restaurant vibe which we didn't enjoy as we were unable to have a conversation during dinner or hear anything unfortunately due to that we had to rush in eating and leave."
• "Incredibly noisy."
• "Several birthdays tables were in and it was like a childrens party with happy birthday being screamed through every speaker at full blast for each one."

Value

Pros:

• "You will pay slightly more than your average India resturant but worth it for a treat."
• "It's not the cheapest, but you pay for quality food and great service."
• "Received complimentary starter & a delicious chocolate cake."
• "All in, 9 dishes and 5 drinks, £150, I was happy with that."
• "Not expensive. 5*****"
• "The food is of the highest quality, easily the best Indian restaurant in Tamworth."
• "The quality of the food and flavour combination was remarkable for the extremely reasonable price we paid."

Cons:

• "The bill was £130 pounds!!!!"
• "High prices."
• "Barely any curries and smaller portions."
• "The prices have increased but the portions are a lot smaller."
• "Extortionate prices for very mediocre food and tiny portions… Starter £9 for five tiny pieces of fish with a smear of sauce and no garnish."
• "It's expensive compared to most Indian restaurants."
• "The prices are extortionate for the smallest portions."

Cleanliness

Pros:

• "Restaurant was very clean (including restrooms)."
• "The interior has recently been refurbished and looks very modern and contemporary with well thought out colour schemes that are not overpowering, and has a sense of class, the establishment was also immaculate."
• "Very clean, modern and nice place to eat."
• "Decor inside is beautiful, comfortable and clean."
• "The restaurant is decorated beautifully; it looks modern and unique, and we love the open space with the large windows."
• "The place itself it pretty!"
• "Always fresh, superbly cooked, but most of all delicious."

Cons:

• "No hand wash in the loo."
• "Table was *really* sticky / mucky."
• "The men's toilets were awful water everywhere not a good experience."
• "Outside steps are a total death trap after dark as they're unlit and slippery."
• "Also no disabled parking!"
• "When we left after a very wet night found the tiled surface outside the restaurant very slippy my grandson slipped down the steps."
• "Really bland boring dull and feels like a cold canteen. Needs some heating."