Address: 1 Sugnall St, Liverpool, L7 7EB, United Kingdom
Phone: +441512308600
Rating: 4.7
based on 191 reviews.
Atmosphere & Decor
Pros:
"Beautiful dining space with a glass ceiling."
"The atmosphere in the cellars is also really good, very relaxing and the decor is lovely."
"The venue itself beautiful."
"The restaurant is an attractive building, quite intimate without being intrusive. It is comfortable and stylish."
"The place itself is spotlessly clean, beautifully decorated with a warm atmosphere."
"Stunning restaraunt, service was incredible lovely staff made feel very welcome and relaxed, food was just sensational loved every mouthful, a really beautiful experience, the atmosphere was so relaxed."
"What a beautiful restaurant this is. Inside it’s so unassuming but as soon as you enter you a world away from the busy streets outside and are submerged into rich decadence or decor and service."
Cons:
"The restaurant itself was way too hot."
"It was a very bright day and the sun was blinding coming through the windows and it became very warm."
"Turning over our menu to find a pre-theatre prix-fixe menu didn't set the right tone."
"Unfortunately, The Art School was a miss for me. I found the food to be as uninspiring as the interior decor… Perhaps both of which could use a facelift."
"This whole experience was just not for me, it lacked atmosphere and character."
Service
Pros:
"The staff were so friendly and professional and made him feel so special."
"The staff saved the day when I had made a mistake in my reservation online."
"Helpful, knowledgeable and friendly staff."
"Finally, the service was excellent, I don't think I can describe it better than one companion who said, 'They treat you like a queen.'"
"The staff or team that work there are brilliantly friendly and efficiently helpful always making sure without being intrusive that everything is good!"
"The staff was professional and friendly."
"The staff are attentive and pleasant, they are professionally trained and very competent."
Cons:
"A subpar service ruined the experience this evening."
"They kept on pouring the water until our glasses were overflown with it."
"Obviously the youngsters they had serving hadn't had much training by the looks of things."
"The staff did not even ask us if this was our first time dining with them."
"Horrible experience, especially the service."
"The service staff members are mostly courteous but stiff."
"Slow service, not enough menus initially given out so people had to ask for more."
Food Quality
Pros:
"The food is exquisitely crafted and in the right proportions."
"By far the best afternoon tea I've ever had and very reasonably priced for such high quality food and service."
"Every dish also tasted wonderful."
"The food is exceptional, delicious."
"The salty treats were very tasty, coleslaw with cheddar, chicken with curry and fish with roe."
"The food is outstanding, beautifully presented and professionally served."
"The food was amazing, we have never tasted food quite like it, the 5 course Menu Excellence is like a party in your mouth."
Cons:
"Good food but was expecting more from this place."
"The meal portions were tiny. Maybe one or two mouthfuls."
"The food itself was OK, but there are much better restaurants in the city at a fraction of the cost."
"The combination of flavours didn’t create any enhanced sensory experience and I thought I could have experienced the same flavours from lower/middle range type restaurants."
"Overall the food lacks imagination, depth of flavour and seasoning."
"The main course especially was disappointing and lacking in flavour."
"I sent my starter back, as the fish was overcooked literally burnt and dry."
Value
Pros:
"Price wise amazing value for 4 courses, plus breads and a lovely welcome drink and olives."
"The most expensive meal I have ever bought, but worth every single penny."
"Very good value for money."
"We had the menu excellence which was very good value."
"All in all you can expect to eat beautiful food with very good service at a reasonable price point."
Cons:
"A bottle of wine poured way too quickly - a quarter of a bottle per glass - so felt rushed to drink it and order more."
"Price- 1 star - too expensive for what it is, unfortunately. The food didn’t warrant the price tag."
"Definitely not worth the price tag."
"Even with a voucher the meal cost over us over £200 for lunch."
"Overall very unimpressed. For the price you pay, the food and service was very average. It’s not a bad experience, and I did enjoy it overall, but I think £50-£60 per head is more than reasonable. At nearly double that, it’s completely overpriced."