Viet Shack Restaurant Reviews Summary

Food Quality and Taste

Pros:

• "The food was all delicious and each dish had its own unique flavours which was great."
• "The small plates come out whenever they're ready, which I thought was cool."
• "FANTASTIC! I've been here a few times and always impressed at the quality of the food."
• "This place has the best crispy squid I have ever tried."
• "Really good for veggies and vegans – everything is super tasty."
• "Our favorite dish is the pho. The broth of the pho is absolutely amazing."
• "Each of the sauces were a flavor explosion!"
• "Viet Shack is incredible, as simple as that, a Fabulous place for a taste of Vietnamese cuisine."

Cons:

• "Service friendly and efficient but the food is not authentic Vietnamese in my view."
• "The beef in the pho was cut too thick and was too chewy."
• "Another gentrification nation menu which has sadly had to adapt to the taste of middle class white people."
• "Viet shack is a Vietnamese burger restaurant fusion. It wasn't very authentic."
• "The bun noodles were plain white noodles with plain unseasoned chicken on top and a side salad, again unseasoned."
• "Both meats were dry, and came with salads that were under-seasoned."
• "The tuna in particular is fantastic. Surely one of the best restaurants in Manchester, without any pretension or ceremony."
• "The chicken smell is super strong when I ordered the shack fries."

Service and Staff

Pros:

• "The staff were all very friendly, upon arrival they asked if we had any dietary restrictions or allergies."
• "I've been here a few times and always impressed at the quality of the service."
• "The host / waiter was top notch very attentive gave great recommendations."
• "Cocktails are delicious too and the staff are always lovely."
• "They have been doing an extraordinary job with the food, tastes brilliant."
• "We loved our first visit here. We brought a baby in a pushchair and the staff were so accommodating."
• "Best fried squid we’ve ever had! Small error made on an allergen request for our order & the staff were fantastic about rectifying."
• "We had delicious lunch at a very reasonable price. Staff are very friendly & helpful."

Cons:

• "Their prices are also very high and for 2 of us there was a 10% service charge."
• "The staff were cleaning the floor whilst we were still dining. We were only offered 10% discount for all the trouble we went."
• "Service was really bad, waiting over an hour for food(nachos), asked for a drink twice and then had to go to the bar to get it myself."
• "The food took over 1hr30 to arrive. We had to call as thought they’d forgot but they apologised saying they couldn’t get a driver."
• "Ordered the 'Any dish with a beer, coffee or soft drink' for £9.99. Turned out later that what the small print is trying to say is: only Tiger beer qualifies for the deal AND it attracts a surcharge."
• "Be prepared to wait an hour to get in while 5 empty tables kick around."
• "Alright food but was told off by staff for having a conversation which definitely matched/ was quieter than ambient sound."
• "Waiter pulled my place out from under me whilst I was eating *twice. Then, there was a compulsory 10% service fee."

Ambience and Atmosphere

Pros:

• "It was very cosy and you could see everyone eating their food with a smile on their face."
• "The prices reflect the portions which I was also happy about."
• "Most importantly, I have a peanut allergy and when I informed the member of staff of this they were extremely accommodating."
• "It’s a small restaurant so we had a short wait, but absolutely worth it."
• "Better than I expected, service was good! Overall it was a nice experience, we enjoyed our food."
• "Amazing little restaurant! Booked a table on our visit from Glasgow last July. The place was super busy, bright and lively."
• "Came here with no idea how good it would be but just walking past thought we'd give it a try. The food was brilliant!"
• "Great place! We couldn't book a table in advance but we only had to wait about 15 mins."

Cons:

• "Atmosphere; Typical yuppy affair for this area of town, the clientele isn’t the fault of the restaurant, the restaurant itself is nice."
• "The viet Thai tea are far too strong, didn’t see any loose tea leaves or tea bag in the tea pot."
• "The venue was cold, my friend was served chicken when we had both ordered vegetarian."
• "A little busy and cold with the door opening a lot, but that's where the problems stop."
• "Menu is WAY too long and hard to decide what their specialties are. Add some pictures!!"
• "Unfortunately it's becoming too busy, too successful for its size, too small and crowded and noisy people with no respect for others going there."
• "They do not accept reservations therefore we could not book a table. Their policy is 'walk-ins only'."
• "Starter: summer spring roll and calamari were both nice Main: surf n Turf bun was very average Service: very average/bad."