Address: One Piccadilly Gardens, Manchester, M1 1RG, United Kingdom
Phone: +441612286479
Rating: 4.2
based on 140 reviews.
Location
Pros:
"Perfectly located in Piccadilly Gardens which is also close to loads of other shops and restaurants."
"Convenient location as well."
"Best place to have a great lunch and watch the world go by in Piccadilly Gardens!"
Cons:
"Location in Piccadilly Gardens was not the cleanest place I’d seen."
Food Quality
Pros:
"The burrito isn’t spiced - even with the hottest salsa - but on the positive side, there’s a wide selection of hot sauces."
"Good food and a comfortable place to be."
"Gorgeous food and for a great price, would highly recommend this beautiful Mexican food."
"Yummy burritos - fast food made before your eyes with real ingredients."
"The food itself was great and we came out feeling very full and happy."
"Very tasty Burrito and very large."
"Really fresh produce."
Cons:
"It's unbelievable in 2020 the brown rice is not rinsed here."
"They charge £1 for a spoonful of guacamole and you can't have beans and veggies like you used to."
"The cheese fries were cold and blah. The burrito was a 6/10 in terms of taste."
"The portions were meagre, and slopped in."
"Fillings tasted like they had just been unfrozen from mass produced packaging."
"Burritos were cold throughout, poorly assembled, and weren't what we ordered."
"The burrito I had was a cold, soggy, dripping mess that fell apart in my hands as I attempted to eat it."
Service
Pros:
"Super friendly, helpful and generous staff, I even got to taste a few fillings to ensure I liked them."
"staff were amazing declan made me a delicious burrito and his customer service skills are what every company needs definitely a good role model and serves top burritos too will definitely be back for more :)"
"Friendly and helpful staff."
"The staff are very pleasant and efficient."
"The customer service is amazing. I think Olli is the kindest superstar and helped me out with my meal after a very long day at work."
"Fabulous experience made even better by such an accommodating member of staff."
"Staff are brilliant, always professional and in great spirits - they make the best burritos of all the branches!!"
Cons:
"I asked for fresh food and was told no."
"I had a very bad experience in this Barburrito on last Friday night exactly on 17th November by a staff."
"Very unfriendly and rude staff. The place was to close at 10pm, we went at 8:30pm they said they can only give take away bcos they were closing soon."
"Some of the staff were very friendly, but the person making the burrito looked like they’d rather be anywhere else in the world."
"The lady behind the till had a extremely bad attitude."
"One of the first issues I encountered was the utter lack of customer service from the staff."
"Sad and impassive customer service. Didn’t know AI is working in food business."
Value
Pros:
"All the extras add up and a meal for 2 will cost around £20."
"Students get discounts and you can get free burrito on your birthday, but you need to register your card online at least 4 days before."
"Very good value for money- 2 burritos and alcoholic drinks for under £30."
"They have 20% discount for students!"
"Be sure to get a loyalty card - you'll be back again and your tenth burrito is free!"
"I think pricing is actually on the cheap side, so you can’t go wrong."
Cons:
"It's a bit pricey compared to a fast food place."
"Way too expensive for what you get."
"Prices are insane for what you get."
"If barburrito were an airline, they’d be the type of airline to charge you extra for taking a whizz."
"The foods a little on the expensive side especially when you start adding in sides, drinks and desserts."
"My only reason for not giving five stars is that there were plastic straws used which was disappointing as the company did not seem to be taking an initiative to help the environment and reduce single-use plastic consumption."
"Awful... Worst and most over-priced burrito in Manchester."