Go Ape Cannock Reviews Summary

Value for Money

Pros:

• "Thought it was good value for £20 each."
• "Good value for money as it's a long course."
• "An absolute bargain price too and this instructor is a legend!"
• "Good value for money overall."
• "Excellent value for money."
• "A great day out and good value for money."

Cons:

• "I only mark it down a star because it is quite expensive for the time you get doing the good stuff."
• "£19 isn't good value for something that you spend 90% waiting and waiting and waiting....."
• "However, it's not cheap and if you're a big family like mine (6 in total) it's definitely not cheap."
• "Distgusting prices for what it is. Cant justify why they charge so much."
• "To go on the treetop challenge, you have to pay nearly 45 pounds for only two kids."
• "The day was very enjoyable however seemed moderately pricey for the experience."
• "Only negative is the price of parking. Extortionate!"

Staff and Service

Pros:

• "Jim was great talking us through how everything worked and we felt safe at all times."
• "The go ape team were very understanding, caring, approachable and helpful."
• "Allison Was an exceptional member of staff. Her clear and precise instructions put us all at ease whilst using the segways."
• "The instructors are always around and engaging with the children at all times."
• "I am so Impressed with the staff here. I have never met more incredible staff."
• "The staff are really helpful and friendly."
• "Staff expert, friendly and helpful."

Cons:

• "The rest of us experienced bad attitude from the staff literally borderline verbal abuse."
• "I did not visit to be spoken to like that therefore I did not enjoy my time at go ape due to the bad customer service I received."
• "Looks like the money goes much more to the owner than to the park."
• "They were pretty grumpy and there was obviously some in-fighting going on."
• "I got spoken to very rudely by a member of staff a guy named ‘alex’ who made me feel very embarrassed in front of other visitors."
• "However, the safety briefing isn't very engaging for kids so they don't really listen."
• "We were very disappointed with the outcome. Such a shame for such an old place that is very recommended by day.out.with.the.kids.uk & other online websites."

Facilities and Environment

Pros:

• "Great walks around Cannock chase with 'Go Ape' situated near carpark and cafe."
• "The area is nice and clean so I recommend it."
• "The setting is stunning, the course is as challenging as you want to make it and it's just the right length."
• "Fabulous day in beautiful surrounding's."
• "Cannock chase provides a beautiful backdrop and good on site facilities."
• "Forest surroundings were great, loved it."
• "Facilities are all good, baby changing, toilets, disable toilet and parking, coffee shop and ice cream bar all good."

Cons:

• "You have to pay for the car parking."
• "Parking is ample and expensive 8 pounds all day, limited choices for hours to park."
• "Hate being stung on parking especially when you've already spent a lot on one activity."
• "Only negative is the parking at Birches Valley, as GoApe is over 2 hours the cost would be £8 to park!!! Extortionate parking."
• "Difficult to find safe walking for the dogs due to segways and bicycles all over the place."
• "Hard to find go ape itself within the Cannock chase park area, as there are no clear signs."
• "Ok, you do have to pay for parking, hiring a bike is a bit expensive, the zip is also a bit expensive specially for a child."

Activities and Experience

Pros:

• "Incredible zip wires in each course."
• "They have so many options and difficulty levels."
• "There are different obstacles to get through and at various difficulty levels, so you can choose an easier route."
• "The variety of different obstacles was also extensive."
• "It's a good, long, varied course in the trees which can be surprisingly challenging in places but still suitable for most people, with obstacles such as Tarzan swings, tunnels and zip lines."
• "The adult course is very challenging but still good to do they have 4 diff courses.. The childrens side is smaller they have 1 easy course and 1 more difficult but still great fun the zip lines are cool."
• "The treetop challenge is exactly that.. a challenge, but you can’t help but have the best fun whilst doing it."

Cons:

• "Signage could have been improved as we weren't at all clear where we were supposed to go and which obstacles applied to our tickets (and in what order)."
• "Challenging courses but they do sort of leave you to it, which, considering the consequence of getting it wrong is slightly concerning."
• "Most activities well supervised, apart from the cyclists."
• "It's like an amateur assault course."
• "Certain bits particularly the cargo nets after the trust falls were hard going as well as areas with big gaps between steps."
• "It seems like people are being crammed in for profit."
• "The place was packed with far too many people."