Chopstix - Trafford Centre Reviews Summary

Food Quality

Pros:

• "The food was fresh, flavorful, and cooked to perfection."
• "The food was freshly made and tasty."
• "Everything was delicious and I couldn't have asked for a better meal."
• "The food at Chopstix restaurant is absolutely delicious! From their savory stir-fried dishes to their perfectly cooked noodles, everything we tried was bursting with flavor."
• "For authentic Asian cuisine, Chopstix Restaurant is the place to go. The dishes are made with fresh ingredients and taste absolutely fantastic."
• "The food in general was decent although noodles did seem a bit off."
• "I got a medium box but the box is too small for a medium box. The vegetables are frozen mixed vegetables, hence there is no taste."
• "Absolutely avoid this place. Staff very rude. Ordered food and when it came to paying, asked the girl to differentiate what was what so me and my friend had our own food, and the rude girl said ‘check yourself’ and walked off."

Cons:

• "Rather disappointed with the size of a large meal served in such a small box with a miniscule amount rice and meat."
• "Staff friendly, food not great, bland overcooked noodles."
• "Sadly my experience doesnt appear to match their many 5 star reviews. I was served with bland cold noodles with no flavour nor did it have thay wok fried taste."
• "Food was tasty but half the dishes were sold out when I finally got to order."
• "Service good, toppings were good, but the noodles were mushy and tasteless."
• "Chicken overcooked and dry, rice dry everything was dry/overcooked."
• "The fried rice was flavourless, the sweet and sour chicken was less than average, the beef stir fry was made with no effort or trace of asian aromatics or proper flavour."
• "This was the first time we tried it and found it to be disappointing, the staff were abrupt and rude, the food was flavourless and poorly cooked."

Service and Staff

Pros:

• "The staff (Arsalan) was friendly and accommodating."
• "Penny's attentiveness and friendly demeanor added a personal touch to the meal, making it truly memorable."
• "Wow, the Asian flavors in this dish are really amazing! It's my first time trying this restaurant, and I was pleasantly surprised with the quality of service."
• "Someone please give “Sayna” a raise. I come here all the time and I’m always served by her, she’s the sweetest, most friendly server."
• "Amazing place to get food the the TC. All the staff and very friendly and delivers great customer service. Special mention to one of the staff member Foram."
• "The food is excellent as usual, but what made me go every day to lunch there is the service, the service there is very excellent especially with the smile of the staff and the kindness they enjoy."
• "The team member on the till was very helpful. She remained calm and positive when we added extra items to our order."
• "Visited chopstix today and recieved some of the best service in a long time. The staff member (simon I believe) went above and beyond, explaining how each dish tasted and which go well together."

Cons:

• "The first server I had to prompt on a few occasions what I wanted, maybe she miss heard and I ended up getting charged for a medium serving."
• "Most staff serving were also nice however when visting yesterday the women at the till had the biggest attitude ever."
• "Queued for 15 minutes, not impressed with the ordering system, the food was mediocre, portions small and completely overpriced."
• "I am absolutely disappointed with the service of the staff. With their reluctance to explain the menu to people ordering from there for the first time."
• "Customer service here was just slow as can be. 6 people there. And it still took us a good 25 mins to be served and given our food."
• "This place needs serious improvement. Customer service from the manager “Khurram” is disgusting!"
• "Customer service from the manager “Khurram” is disgusting! who argues over topping when customer clearly states he wanted 4 toppings."
• "Absolutely SHOCKING!!!!! If I could do zero stars I would!!! The food was terrible and what made it worse was the staff!"

Portion Size and Value

Pros:

• "The meal deals at this restaurant offer great value for money - I would give them a 10/10 rating!"
• "The food at Chopstix restaurant is absolutely delicious!...and the portions are very generous."
• "What impressed me the most about was the attention to quality ingredients. The portion sizes were satisfying, and the prices were reasonable."
• "The food at Chopstix's restaurant is absolutely delicious! From their veg spring rolls to their savory noodles, every dish is bursting with flavor."
• "The food at Chopstix was incredibly fresh and delicious, and the experience was made even better by Lulu's exceptional service."
• "Went to Choptix TC for lunch and I enjoy it very much! The meals are great, delicious and have a great value for money."
• "Chopstix offers a good range of options for Asian fast food, and the food is consistently tasty. The portions are decent and the prices are reasonable."
• "Chopstix is a hidden gem for fast food Asian cuisine. The flavors are authentic and the ingredients are fresh."

Cons:

• "Rather disappointed with the size of a large meal served in such a small box with a miniscule amount rice and meat."
• "Medium box is a decent size for 1 person but the fried rice was very dry and you get alot of rice, the toppings were sweet and sour chicken and smoky chicken they were very nice but you don't get much."
• "Queued for 15 minutes, not impressed with the ordering system, the food was mediocre, portions small and completely overpriced."
• "Tasty food, been to this branch at least ten times and food is really nice. Just feel portion is very stingy, large seems medium and medium is more like small."
• "Got the medium box with 2 toppings . Teriyaki beef and salt n pepper chicken on egg fried rice.. for £6.25 had 3 pieces of beef in total and 4 popcorn chicken size pieces of chicken and was 90% rice."
• "The fried rice was flavourless, the sweet and sour chicken was less than average, the beef stir fry was made with no effort or trace of asian aromatics or proper flavour."
• "Absolutely avoid this place. Staff very rude. Ordered food and when it came to paying, asked the girl to differentiate what was what so me and my friend had our own food, and the rude girl said ‘check yourself’ and walked off."
• "This was the first time we tried it and found it to be disappointing, the staff were abrupt and rude, the food was flavourless and poorly cooked."