The Railway Inn Westerfield Reviews Summary

Staff and Service

Pros:

• "The staff couldn't have been more helpful."
• "Staff managed really well."
• "Very welcoming stuff too."
• "Staff are very friendly, definitely recommend for lunch and dinner, or just a drink with friends."
• "The staff members are attentive, knowledgeable, and always ready to assist with any requests."
• "The staff were extremely attentive, helpful and friendly."
• "All the staff are genuinely interested that everything is ok and that you are happy."

Cons:

• "To say the least this was by far the worst experience I have ever had with ONE staff member being incredibly rude."
• "We had to keep going to the bar to ask to place orders as we were getting forgotten."
• "Found staff to be uncaring, all in all service leaves a lot to be desired."
• "Service was quick, although other than delivering our food and drinks we didn't see them until they came to clear the table so no check in to ask if we wanted more drinks or anything else."
• "But during the meal it was difficult to attract anyone's attention, although they mostly stood at the bar chatting."
• "They made no effort to get in touch with us and despite us calling numerous times and emailing they made no effort to contact us."
• "To which he rudely told us to 'Stop talking' as he had 'Heard enough' and told us to never come back."

Food Quality

Pros:

• "Food very nice and home cooked but served in a stylish manner."
• "The food was delicious and everyone enjoyed their choices."
• "Would recommend the haddock, cheddar and spring onion fish cakes."
• "Best pie ever. Stuffed with chicken."
• "Very generous portions, would recommend their seafood platter."
• "The food is excellent and obviously homemade."
• "Food delicious. Went for a Father's Day treat, we had the set menu, all virtually the same meals, wonderful, clean plates all round."

Cons:

• "It was cold hash browns weren't cooked mushrooms bland and oily toast was soggy."
• "I was served the smoked salmon caesar salad as a main off the special board, well it was served in a bowl about the size you may have your breakfast in not worth half the money I paid very disappointing 😑"
• "The main was for both of us a big let down, it was supposed to be poached salmon on a salad bed, it was cold and it looked like it was thrown together in a bowl."
• "The Christmas lunch today, was very disappointing. Almost cold. Dry Turkey. Soggy Roast Potatoes, Soggy strange coloured Sprouts."
• "The potatoes were dry and not at all crispy, the beef was obviously bought in as pre cut, pre cooked meat and the belly pork had rubbery 'crackling'."
• "The only small criticism we had was the summer pudding. It had no shape and was just berries and soggy bread."
• "Sorry but the food is letting you down 😞"

Ambiance and Decor

Pros:

• "Lovely decor and country views."
• "Lovely service and calm atmosphere."
• "Lovely views of the country side."
• "Really nice atmosphere."
• "Great location."
• "The location of the pub is truly picturesque, sitting on the edge of farm fields."
• "The view from the garden is truly beautiful."

Cons:

• "The only thing that lets the place down is the road noise when dining outside."
• "There was a little noise from the trains when sitting outside in the beer garden."
• "The rear beer garden is a bit run down and tired, but they still made it an enjoyable dining experience."
• "On top of that the dining area had a problem with flies."
• "It was too cold to sit outside, which meant we left earlier than planned."
• "Only downside was the trains every 1.3hrs."
• "The coffee machine was being switched off at 8.45, so no chance for an after desert coffee."

Value and Pricing

Pros:

• "Price was ok for what you got I ordered from the set 3 course menu."
• "Very good meal, good portion sizes and a good price."
• "Perhaps choice a bit limited but good deals available."
• "Good food for half price on a Monday."
• "Great value for money."
• "Food in restaurant was great and good value."
• "The value for money is great."

Cons:

• "I was served the smoked salmon caesar salad as a main off the special board, well it was served in a bowl about the size you may have your breakfast in not worth half the money I paid very disappointing 😑"
• "Food was, ok, steak as a whole meal felt kinda cheap."
• "One criticism to be charged for an exchange of salad to chips, when so many dishes came with chips."
• "Downside I felt the drinks were overpriced."
• "We were charged £26.00 which we think was too much."
• "The only downside was the gluten free option was not as promised and not sufficient for three people."
• "The only issue was extremely annoying the lack of extraction in the bathroom as it smells awful was a communal comment."