Hajj and Umrah Express Reviews Summary

Spiritual Experience

Pros:

• "Recently returned from Umrah with my son. I am happy to say it was a very fulfilling spiritual experience."
• "This was our first time doing Umrah Alhamdulillah and was truly a life changing experience."
• "Just want to start off by saying thank you to Sheikh EL Mahdi For making my journey possible and for making me into a better Muslim."
• "Assalamu Alaikum, I am writing to express my utmost delight with the exceptional handling of our Umrah Tour package from start to finish; it was truly an unforgettable experience."
• "Alhamdulillah, Alhamdulillah, Alhamdulillah! From the moment we landed in Medinah to when we departed from Makkah, one word, Alhamdulillah!"
• "Alhamdulillah the best experience of my life, Ustadh Mahdi and all the organisers Jazaakumullah Kheir."
• "What an amazing journey, I will not change this wonderful experience for anything."
• "It was my first time going on Umrah and Alhamdulillah overall it was a good experience with the help, guidance and support of the team on the ground."

Cons:

• "The objectives for performing Umrah and visiting the 3 Mosques were achieved but the process for achieving them required some rethink."
• "I would like to compliment Travel Express for the organised Ziyarats and for providing the services of Sheikh Abdul Rahman and the local guides who were very knowledgeable. My disappointment was not having the opportunity to sleep during the 24 hrs prior to doing Umrah due to travelling from Jerusalem to Jordan to Jeddah and Makkah."
• "Despite a bit too much mixing of non mahrams and group members taking and sharing pictures of others without permission, the spiritual element is beyond words."

Organizational Aspects

Pros:

• "Alhamdullilah ! this is the 2nd time I have been blessed with going on umrah last week and on the 3 mosque tour last year with Hajj and Umrah Express. I have recommended them to family members and others already, based on my own experiences."
• "Just been on Umrah with Travel Express! Alhamdulillah, Alhamdulillah, Alhamdulillah great experience! They have Professional, friendly staff and the trip was well organised."
• "A really well organised and thought out trip. Inshallah I will be recommending this group to friends and family."
• "Many thanks to hajj & umrah express to assist me and my family for my very first umrah. Thanks to brother Taha who helped a lot for pre-departure preparation."
• "Excellent service. From the start to the end alhamdulilah, this was a tour umrah starting in madinah visiting key islamic places and finishing in makkah."
• "Recently returned from the 3 holy mosque tour and Umrah.. Alhamdulillah what a journey! The people in our group and our leader Sheikh Mahdi made it a truly memorable experience."
• "Had an amazing trip, went for 14 days and everything was planned and organised accordingly with no issues whatsoever."
• "I would highly recommend Travel Express and In sha Allah myself planning to be on another 3 Sacred Masajid journey with them soon, In sha Allah."

Cons:

• "Suggestions for improvement: Transportation arrangement, fixed schedule/rundown, Comprehensive briefing before ibadah."
• "The only advice I would give is that there wasn't a lot of communication prior to a few days before the trip, however don't stress, as everything fell into place."
• "Had few things I wish were better organised for us: I wished we had a seminar day as other agencies do, to prepare us and give us as much information as possible about the whole journey."
• "The adverts state that the price included an umrah visa which was great. We didn't get to see anything in Petra as we didn't get the number of advertised days there. Very disappointing to say the least."
• "I think they tried to cram in too much in too little time, as from the 12 days you lose around 4 days just travelling between countries and border checks."
• "A few things need to be looked into and changed to give confidence to first-timer Mutamers."
• "Although I was a bit sceptical at first as the communication was very minimal. The tours they organised were very interesting the guides are very informative."