The Crown Inn Reviews Summary

Staff and Service

Pros:

• "Very friendly staff, food came out in good time despite being very busy with tables 8 etc."
• "Very well run pub, staff were very attentive and accommodating, booking is recommended."
• "Service was prompt, friendly and responsive."
• "What lovely staff, welcoming, responsive, attentive, several times we were asked if we were happy."
• "The staff were friendly and competent and the food was delicious."
• "Couldn’t praise more the chef Scott for his cooking!"
• "The staff couldn't have been nicer, bringing extra spoons when we wanted to share desserts."

Cons:

• "Clearly you have no empathy for your customers who come for an experience."
• "Younger staff were a little lost at times with questions."
• "The service was ok although we were bought the wrong drinks twice."
• "Staff suddenly conspicuous by their absence until apologies offered when meals finally served."
• "We weren't advised about the wait. I dont mind waiting a while but this amount of time was uncomfortable."
• "When we went to pay my friend and I went to pay separately the guy behind the bar was rude and slammed down some coffee orders."
• "Service was very slow even though we were first to sit down."

Food Quality

Pros:

• "The food was delicious and the staff were extremely friendly and welcoming."
• "Best Roast Dinner in Sussex … honestly think you’d be hard pushed to find the atmosphere, service, food quality and value anywhere else."
• "The food was delicious and all reasonably priced too."
• "The helpings were generous and the food tasty and well cooked."
• "Wonderful homemade roast beef. Everything was cooked to perfection and a great price too."
• "The rump steak was cooked to perfection."
• "The food was delicious and has been clearly freshly prepared by their chefs (no microwave food here!)."

Cons:

• "Dinner was very expensive but totally underwhelming and that’s such a shame as it was a lovely location and building."
• "The beef was dry, well overdone and plastic."
• "The good was awful. Without being intentionally rude it seemed to be shop bought (Iceland quality) and cooked badly."
• "Extremely expensive for a lunch that tasted like a poor school dinner."
• "The quality of the food was really poor. The roast potatoes were mushy, meat dry and the nut roast inedible."
• "Roast was awful, potatoes warm, soft with a reheated old taste."
• "Sunday lunch (roast dinner) was pretty awful. The gravy basically water and all the veg was boiled, meat was below par too."

Ambiance and Location

Pros:

• "Beautiful pub, lovely staff."
• "The pub traditional/contemporary style, is nice and spacious with off-road, ample parking."
• "Really beautiful pub with a wonderful garden."
• "This is the best pub garden in the area by a long shot!"
• "The pub itself is beautiful and has lovely gardens, this place clearly fits all, from business meetings to family lunches."
• "This is a proper traditional English pub with modern decor and a great atmosphere."
• "The inside is warm and friendly, well decorated and modern, while still keeping its village charm."

Cons:

• "We left with a bad feeling and a m sorry to say not to return."
• "Sadly we will give it a miss next time."
• "The inside is a little dated."
• "I wish there was a gate to the car park rather than a hole in the fence."
• "Very disappointing experience at the Crown yesterday for Sunday lunch."
• "Forgettable experience."
• "Not again that's for sure."

Value for Money

Pros:

• "Very welcoming. Good rates for lovely food."
• "The food was delicious and all reasonably priced too."
• "What a pleasant surprise to receive a bill that was way less than expected!"
• "Very reasonable prices!!"
• "For a village pub, it genuinely is very good value for money and the food and service is tip top!"
• "Food very nice and reasonably priced."
• "Lovely warm welcome and excellent value for money."

Cons:

• "Soft drinks seemed overpriced."
• "Dinner was very expensive but totally underwhelming and that’s such a shame as it was a lovely location and building."
• "Extremely expensive for a lunch that tasted like a poor school dinner."
• "Cheap wines aren't cheap but you still get a naff glass when you buy an expensive wine."
• "A little pricey, but to be expected!"
• "Adults meals are average at best and overpriced."
• "Food wasn't great for the price charged."