Alders Reviews Summary

Food Quality

Pros:

• "The food was nice and fresh."
• "The pork was absolutely delicious and you can’t go wrong for the price!!"
• "Meat was melt-in-your-mouth good with good variety of veg."
• "The food was excellent we had a carvery it was delicious and quick and really cheap for the price."
• "Food was brilliant and puddings were epic."
• "The food was exceptional and served fresh and hot."
• "The food was absolutely delicious, there was great choice and it was reasonably priced."

Cons:

• "The food was very poor and universally condemned by our group."
• "Awful for the prices."
• "The pub was clean and tidy but I would not recommend the food."
• "The food was substandard and not what we are used to at the Alders."
• "What a shame the chef doesn't taste his own meals. He should be made to plate himself a dinner up."
• "Overall a disappointing night of food."
• "Food not great. Had carvery Beef very dry Yorkshire pudding i couldn't eat it was to hard."

Service

Pros:

• "Always very clean and well run."
• "The staff were brilliant again Steven remembered us from last time which was a nice touch fantastic with my little one."
• "The employees are amazing, well mannered and caring."
• "The staff were superb. They were very calm and professional and it didn’t take long for our meals to be delivered."
• "Service is always amazing and staff are brilliant."
• "The staff was absolutely fabulous with my little one and made us both feel welcome."
• "Very polite and friendly staff."

Cons:

• "The biggest problem was the terrible service, there was only 1 staff member behind the bar on a busy Thursday evening."
• "We started with 1 waiter who was lovely then they swapped and we had a girl (half blonde hair and half dark) she was extremely rude!"
• "Asked for a specific drink then got grunted at by 2 waitresses."
• "Service was very friendly, however, only minor issue was a very long wait to be told where our booked table was."
• "I had to wait at the bar at least 15 mins to get served for a drink."
• "Had to find the manager to complain which fell on deaf ears."
• "Understaffed for a Saturday, person on the carvery made it plain to see he didn't want to be there."

Ambiance and Cleanliness

Pros:

• "The restaurant is very pleasant, spacious and clean."
• "The carvery was hot and fresh."
• "The staff were super polite and helpful and went above and beyond to ensure our visit was enjoyed."
• "Comfortable seating and very clean inside."
• "Everywhere was nice & clean."
• "Nice atmosphere, nice fresh carvery even at 5pm when we visited."
• "It's a lovely well laid out pub, the food smelt definitely delicious."

Cons:

• "Kids indoor play area was filthy and tiny (dried on grime, so definitely not new dirt which we’d expect to see)."
• "Booked a table... was moved to another table 26 Next to a door cold and a draft."
• "Booked a table for 8 and we got put on two different tables and it was extremely loud kids running around."
• "Asked to be seated away from children yet was seated on a table very close to a family with a baby in a high chair."
• "It was extremely loud kids running around."
• "We were pointed to our table and not told that there was no fish until we went to order so had to go back and choose again."
• "Came in with the family and told no tables free."

Value for Money

Pros:

• "Soft drinks are refillable and food quality is decent making value for money decent too."
• "Food was good value for money with lots of choice."
• "Alders gave us 30% off the price of the main courses!"
• "The carvery mid week was very good value for money."
• "Prices are very reasonable, this is why we always come to the alders."
• "Good value for money and we will go again as it's very convenient."
• "The carvery was beautiful and plentiful and all at a sensible price."

Cons:

• "The only thing we would like to see back on the menu is the barbecue ribs they were great please try to get them back."
• "Starting to get a bit silly with prices now though. £8 pint for pint of lager and a pint of lemonade!"
• "We paid £3 for a side of chips which consisted of a bowl an inch deep which had around a dozen chips in which frankly was a rip off."
• "The cost overall was a little high but these days it is expected."
• "The veg are usually dry and very infrequently refreshed with new ones."
• "Definitely not worth paying the money, these were the riblets that were grey. The chips were cold and hard, burger was not worth the £15 for a special chicken burger."
• "We are local and come regularly as it'd a lovely carvery but the last few times carvery hasn't been nice."