Rosa's Thai Westfield Stratford Reviews Summary

Food Quality

Pros:

• "Their Pad Thais are absolutely delicious!"
• "Great tasting Thai food; the curries and soup noodles keep me coming back."
• "Just had Thom yum soup here for lunch. Absolutely perfect!"
• "It has great food in particular I love their pad Thai and chicken satay."
• "The food was served hot and tasted fresh, and was extra spicy just the way we asked for it to be!"
• "A delicious meal at Rosa’s, it’s almost exactly the same as that I tasted in Thailand!"
• "the Red Thai curry with prawns was lovely, flavours were really good and prawns cooked to perfection!"

Cons:

• "The food is not so tasty like before."
• "Absolutely nasty. No flavours, no seasoning, no salt, no authentic Thai taste from this food."
• "The prawns were not even coated in any of the 'flavours', was not cooked through."
• "The food is flavourless and size portion is by far the small of all Rosa's across London."
• "The whole thing was incredibly overpriced since you can get really authentic green curry from better places for around £6 in London."
• "Tom yum prawn and chicken was not the flavours of Tom Yum at all."
• "The Tum yum noodle soup is definitely not the same... it just tasted like hot lemon water."

Customer Service

Pros:

• "Armani she is very great she encourage me and she is the best."
• "I have been served by lovely lady - Amani! Her customer service skills are impressive."
• "Amani was amazing. Best service I've had in years."
• "The staff were so friendly that I had to go and thank them for my meal after."
• "The customer service is good and they accept Blue Light Card holders."
• "Amarni who works here is so helpful and has the best customer service I had received in so long."
• "Amani was an amazing server... her customer service was 10/10."

Cons:

• "Staff is rude."
• "The service was non-existent with the person at the counter too distracted by his own conversation."
• "She was very selfish and did not seem very welcoming."
• "Extremely rude manager toward his employees."
• "Very rude staff, just said they are busy."
• "The staff member who served me seemed kind of smug to decline me which really wasn’t nice."
• "Served by an extremely rude man, who doesn't even know how to behave with customers."

Value for Money

Pros:

• "the price was very reasonable."
• "Very large portions too and good value for money."
• "It's reasonably priced and as it's in the food court you can sit wherever you choose."
• "Good food and range and decent prices."

Cons:

• "Would expected much much better quality for the price paid!"
• "Daylight robbery, food had no flavour, although the amount of meat that was in the portion was good... but the portion size... absolute joke."
• "The whole thing was incredibly overpriced."
• "So not worth the £11 that they charge for."
• "Very over priced and even £2.25 for a Can of coke."
• "I paid 19£ for noodles that was Burned a bit but it was enough to feel strong bitter taste."
• "What a disgusting waste of £12."