Kiln Reviews Summary

Food Quality

Pros:

• "The menu features an array of delectable dishes, including the perfectly cooked Chicken & Soy infused with the essence of soy sauce, melted in my mouth."
• "All the dishes were very flavorful but honorable mention goes to the chicken, noodles, and curry."
• "Great, bold flavours."
• "The food at Kiln is so delicious and unique."
• "The Monkfish is so flavourish and paired with jasmine rice made it perfect."
• "Everything tasted interesting and fresh."
• "The food was extremely well cooked with such exciting flavours and spices."

Cons:

• "I regret coming here. I never thought I would be writing a review like this."
• "Terrible staff and food, it's definitely not worth it."
• "Half of the pieces were pure fat so £20 for it was a bit much."
• "Utterly disappointed at the food at Kiln. As a Southeast Asian, I visited Kiln with great expectations but was let down."
• "The three pepper jowl curry was okay, but not something I would eat again as surprisingly unflavourful and doesn't really come with sauce even though it is a curry."
• "The food wasn't exceptionally amazing, but it definitely is way better than average."
• "The fish I thought wasn’t delicious."

Service

Pros:

• "The staff are amazing and so friendly and the chefs are so cool."
• "The attentive and friendly staff, their genuine warmth and genuine interest ensures a seamless dining experience."
• "Staff were friendly, inviting and efficient."
• "Leaving a review because the staff were so accommodating and patient."
• "Service very good too, nice and attentive."
• "Staff were friendly (but not hovering over you every second) and on it."
• "The servers are extremely knowledgeable and friendly."

Cons:

• "Food took some time to come."
• "There was an issue with service which caused significant delays in receiving our food."
• "Multiple times our food got delivered to the wrong table and the longest wait in between dishes."
• "Unfortunately, things took a turn for the worse when our waiter, a young man, seemed puzzled by our uncertainty about the menu."
• "The server downstairs was so passive, unwilling and unhelpful in multiple instances."
• "Service was mixed with slow service at times and had to ask for a dish that hadn't been served."
• "The server was very hurried and couldn’t answer or solve all enquiries."

Atmosphere

Pros:

• "Stepping into Kiln-Soho restaurant with my wife, was like entering a private sanctuary, the dim lighting and soft music creating an intimate atmosphere that immediately put me at ease."
• "Open kitchen gives the restaurant an intimate and theatrical feel."
• "The tantalizing aroma of charcoal-grilled dishes wafts through the air, adds a unique touch to the ambiance."
• "The atmosphere was warm and inviting."
• "The atmosphere is great, partially due to the record player that provides great tunes."
• "Definitely a cozy vibe and it’s pretty cool watching the chefs work!"
• "The restaurant is bathed in low lighting, creating an intimate atmosphere that perfectly complements the culinary experience."

Cons:

• "Downstairs is a little dark."
• "The restaurant is very packed, full to the brim. The space is very noisy and at times, too loud."
• "Space is incredibly small and we were seated next to the bathroom."
• "Atmosphere was ok although quite loud and music kept stopping."
• "Cozy and low lighting, looks like a good late night date spot."
• "The atmosphere was nothing like we expected: loud, lively to the point of chaotic, incredibly crowded, and more reminiscent of a bar or club."
• "We really didn't like how damp, crowded, and loud the basement was where we were seated."

Pricing

Pros:

• "Considering the quality, quantity and variety, it's also very fairly priced."
• "Plates are small, but reasonably priced."
• "Cocktails are delicious and reasonably priced."
• "Great value for money as well."
• "Super affordable for the £."
• "The prices are fairly reasonable, considering the quality of the food and the unique experience Kiln offers."
• "Price is super affordable taking into account this is not street food."

Cons:

• "Pretty expensive for the portion sizes."
• "📝In conclusion, the experience did not live up to the hype. While the starter was good, the final cost, including a 12 percent administration fee (tips), felt exorbitant."
• "Draft beers are served in '375ml' format (not much over half pint) at pint prices: £6!"
• "Overall still a good experience, but not the cheapest meal, and expect a bit of a wait during peak hours."
• "A bit pricy though, came up to £50 for one person for me."
• "Expensive for what it is."
• "Overall: underwhelming & pricey."