On Track Recruitment Ltd - a member of the Sammons Recruitment Group Reviews Summary

Recruiter Assistance and Support

Pros:

• "Joelle...kept her word, got me interviews, that even if they didn’t pan out, kept finding more roles for me."
• "Courtney answered all my questions and got back to me very promptly with any updates on her end!"
• "Courtney...was absolutely lovely through email and on calls!"
• "Joelle Wade helped me find my new job and she was an absolute star!"
• "Courtney Clark was amazing! There to guide me through the entire process."
• "I cannot recommend On Track Recruitment enough, I was helped by Courtney Clark, she was extremely helpful."
• "Joelle from On Track Recruitment is impeccable. Great quality of service provided."
• "Joelle even called me to help prep for my interview."

Cons:

• "This agency did not stand up for me when their client treated me badly by ending my contract abruptly."
• "On Track are also a very pricey agency."
• "Very disorganised. Had to chase them regarding position that they contacted me for."
• "Misleading information throughout process."
• "The last straw was receiving a voice mail stating that I had been successful in obtaining the role, called back to find that Jane had the wrong information."

Job Placement and Opportunities

Pros:

• "Been a great job so far, hope I can stay for a long time, people are lovely."
• "Both sides of the business are great, from temporary industrial work to permanent office based roles."
• "On track have been brilliant in helping me find quick and easy temp work over the summer."
• "Within just a day of signing up I was already put in contact with a member of On Track Recruitment."
• "I had such a wonderful experience with On Track Recruitment. I applied for a job on Friday...was interviewed...and was given an offer for the job."
• "On Track recruitment is the perfect company to join if you are a student at college/university living locally in Surrey or Hampshire."
• "I’ve always been impressed by the ease of communication and level of professionalism with On Track. They’ve helped me find both short term and long term work before."
• "I had the pleasure to be assisted by Beth who was efficient, professional and transparent in helping me find work."

Cons:

• "The work contract I was on came to a sudden end."
• "On Track set me up with a temp job that then turned into a permanent place."
• "On track was a con the people I spoke to stated that if I passed the test I would be working in Maidstone not true."

Communication and Responsiveness

Pros:

• "Joelle...checked in before and after my interviews and was an absolute pleasure to work with."
• "Throughout the process, her communication skills were outstanding, keeping me informed at every step."
• "Courtney...Kept me in the loop all the way through, did pre interview prep with me before both interviews."
• "Courtney went above and beyond to assist me in finding and securing my new role."
• "I spoke to Joelle on the phone! She was really lovely and professional and helped me with everything I needed."
• "I had the pleasure of going through Olivia through my recruitment process. She kept me updated regularly before and after interviews."
• "Catherine was always first to call regarding updates or feedback from the interviews I had along the way."
• "Naomi, provided all the information required and was able to answer all questions regarding my new work placement."

Cons:

• "Awful service. Travelled to their office to have an initial meeting...they never sent the job brief."
• "Awful communication for a recruitment agency."
• "Misleading information throughout process."
• "I never had a bad word to say about this recruitment agency before this but now I wouldn't advise anyone to sign up with them."
• "On Track set me up with a temp job that then turned into a permanent place through the company."

Professionalism and Agency Reputation

Pros:

• "OnTrack is a great company to work with. They are very professional and helpful."
• "I cannot recommend On Track Recruitment enough, I was helped by Courtney Clark, she was extremely helpful."
• "One of the best agencies in the UK! Having dealt with recruitment agencies as a candidate, a client and worked in the business personally."
• "Joelle from On Track Recruitment is impeccable. Great quality of service provided."
• "I couldn’t recommend this recruitment agency enough. Cathrine was lovely and so helpful throughout."
• "I trusted my next career move to On Track Recruitment; with long term knowledge and understanding of the local business community."
• "As an HR / Hiring Manager I have used Catherine and her team many times to recruit drivers for our Parts Delivery Operational roles."
• "Reliable, promising and great communication throughout."

Cons:

• "This agency did not stand up for me when their client treated me badly by ending my contract abruptly."
• "On Track are also a very pricey agency."
• "Very disorganised. Had to chase them regarding position that they contacted me for."
• "Misleading information throughout process."
• "The last straw was receiving a voice mail stating that I had been successful in obtaining the role, called back to find that Jane had the wrong information."