Address: No.13, The Courtyard, Montpellier St, Cheltenham GL50 1SR, United Kingdom
Phone: +441242300165
Rating: 4.8
based on 139 reviews.
Customer Service
Pros:
"The entire team was great and I enjoyed the entire experience."
"Was made to feel at home the second I walked in - everyone was really genuine and friendly."
"The staff are super friendly and make you feel at ease."
"Everyone is super friendly, look after you throughout the day."
"The staff are friendly and welcoming."
"Everyone is so welcoming and make you feel at ease."
"The staff we super helpful throughout!"
Cons:
"I was shocked at the lack of customer care and apparent ease with which my comments and concerns were dismissed."
"The worst thing is the change between how they are before they take your money and after."
"I wanted to tell Viktor of my concerns but he wasn't interested."
"Be warned as I would hate anyone else to go through such a traumatic experience."
"That place is vile."
Cleanliness
Pros:
"The facilities are spotless."
"The studio itself is clean and comfortable."
"The studio is extremely clean."
"The place was extremely clean and we came away with the most beautiful floral fine line tattoos."
"The studio is awesome and pristine, the playlists are awesome."
"The amenities within the studio were spotless and well thought out."
"The studio is impeccably clean, modern and relaxing."
Cons:
"The place is massively overpriced, badly run and disrespectful."
Professionalism
Pros:
"Samuel was my artist, very interesting guy and very good at listening."
"John Claude drew exactly what I wanted from the material I provided."
"Ivan is very professional throughout the process making sure I was all fine during the both sessions."
"Boris was incredibly professional throughout making sure I was happy and if I needed any breaks."
"Honestly I've been there twice always have new guest artist a really friendly and professional atmosphere they seem to treat there artist really well."
"My artist, Jonny Neto, was incredibly talented and interpreted my ideas to perfection."
"Sam is very keen to ensure you are happy with the whole procedure, is very friendly and has a professional calm manner."