Harborne Chiropractic Clinic Reviews Summary

Chiropractic Treatment

Pros:

• "After the first adjustments I felt instant relief in my neck."
• "Even after just one session I can’t believe the difference she’s made to the issues I was having with cramps and pains."
• "Had a recent flare up of some back, neck and shoulder pain for the first time in some years. Jaydon very quickly and professionally diagnosed my issue and got working on me straight away. I left feeling some instant relief and the reassurance that I'll be sorted in no time."
• "Went to see if anything could be done about a problem with my hip which was causing a lot of pain and Sian gave me a thorough examination and treatment on my first visit which made an immediate difference and I’m delighted."
• "After 5 treatments I now have no pain and am extremely pleased."
• "After just one session I felt great with nearly all pain gone."
• "After 2 treatments I'm completely pain free!"

Cons:

• "One left an awful purple bruise. I emailed the clinic with a pic and was advised it was normal."
• "Really disappointed had a really bad shoulder injury. Had 2 appointments 30 minutes, no improvement whatsoever."
• "However, the second time he (the massager) also pressed on some points on my neck that were extremely painful."
• "Unfortunately during my 1st ever treatment my knee and ankle were so badly damaged that I'm now using a wheelchair."
• "I do not recommend. I went to see Sian 2 years ago and she cracked my neck without consulting me first and I've had neck pain since."
• "After this third one my neck kept feeling very sore, regardless of the fact that I kept doing all the stretching I was told to."
• "Although the parking is absolutely horrendous, the clinic itself is great."

Staff and Service

Pros:

• "Oliver, the chiropractor I have seen, is so welcoming and knowledgeable."
• "I couldn’t recommend this practice enough. Extremely professional and friendly."
• "Polite staff, experienced Chiropractors."
• "The actual building itself is clean and well presented and the staff are very welcoming."
• "It was incredible to see the level of professionalism, understanding and care from the receptionist through to Jaydon."
• "I am so impressed with this clinic from the receptionist to the clinician and I would very highly recommend it."
• "Everyone at reception always greets me with a smiley face and is very friendly."

Cons:

• "Staff here are racist. Clearly discriminated against me due to the colour of my skin."
• "The two stars are for the receptionist. She wasn’t friendly when taking payment over the phone, she didn’t greet me with a smile or made any effort when I left either."
• "Lady on reception told me my app was to be cancelled because I was 5 mins late... It's a shame they showed no consideration."

Facilities and Booking

Pros:

• "Online booking was a doddle."
• "Clinic was well presented and has some parking at the front which was really convenient."
• "Website easy to book and lovely welcome when I had arrived - all staff full of smiles."
• "The clinic is nice and clean with free parking available close by."
• "Very easy to book, easy to find and reach."
• "There is sufficient parking outside the clinic and couple of parking especially for the clinic visitors."
• "Great online booking system."

Cons:

• "I'm disgusted that never mind fixing what they damaged I paid for the privilege."