"Austin is very professional and makes the whole experience a very relaxing and comfortable one."
"Austin is professional and listens to your needs and then gets to work."
"Austin is very professional and good with his job."
"Austin is incredibly knowledgeable and professional and Claire is so lovely and warm!"
"Imrans experience and knowledge was clear and transparent."
"He is very professional, friendly and knowledgeable."
"Austin is extremely professional and knowledgeable. He has helped relieve pain and discomfort in my neck and upper back."
Cons:
"Wouldn’t highly recommend."
Customer Service
Pros:
"Claire, who works in the reception is lovely also. Her customer service and efficiency are always excellent."
"As well as Dr Austin’s amazing skills, his reception staff are so welcoming and make you feel instantly comfortable."
"Staff are also very welcoming, approachable and supportive."
"The clinic staff are always understanding and helpful in getting you seen especially in urgent times."
"Claire is very consistent with offering me last minute appointments and has been very supportive with any last minute cancellations due to emergencies."
"Very nice friendly staff. Made me feel very comfortable at all times."
"The receptionists are friendly and very helpful."
Cons:
No cons mentioned regarding customer service.
Effectiveness of Treatment
Pros:
"Following the treatment it felt like I had been given a new lease of life."
"With a regime of hands-on treatment and advice on stretches and leg strengthening exercises, my condition has improved markedly."
"After first session I felt big relief and could sleep again after 2 months of pain."
"The awful pain is almost gone and I can move around again."
"Austin has helped me with severe upper and lower back pain which has now gone."
"In just 3 sessions my lower back pain (sciatica) improved by about 90%."
"After four years of suffering with a shoulder injury due to an accident in four weeks my shoulder has returned to full movement and completely pain-free."
Cons:
No cons mentioned regarding the effectiveness of treatment.
Atmosphere and Comfort
Pros:
"For the friendly atmosphere 💫💫💫💫💫"
"Very polite and friendly place."
"Everyone here is so helpful and friendly."
"A welcoming and friendly practice that gets the job done!"
"Everyone is very friendly and professional."
"Just an overall lovely experience."
"All the staff are friendly and courteous!"
Cons:
No cons mentioned regarding atmosphere and comfort.
Recommendations and Satisfaction
Pros:
"I highly recommend this service."
"I can't recommend enough."
"Would recommend very highly to anyone considering seeing a chiropractor."
"I would recommend anyone to Dr Austin."
"I would strongly recommend this practice to anyone within the area who is experiencing any difficulties with their backs/necks etc."
"I would recommend to friends and family!"
"I would not hesitate to recommend Birmingham Chiropractic to anyone putting up with pain, you will not get better value and service anywhere else."
Cons:
No cons mentioned regarding recommendations and satisfaction.