Barlow's Vacuum Cleaner Repairs & Spares Reviews Summary

Customer Service

Pros:

• "Very professional, friendly, honest and fast service."
• "Professional and happy to help with any enquiries."
• "The staff were very polite and very helpful giving a very professional service especially during this COVID time."
• "All the staff I spoke with on the phone and in the shop are a credit to Barlow’s - all were polite, patient and helpful with me and other customers."
• "The staff were friendly and John went out of his way to get my cleaner repaired."
• "The young lad on reception was lovely and polite, efficient and professional a credit to the company!"
• "The staff are always friendly and helpful."

Cons:

• "He wasn't really helpful and we turned to Google for the correct part."
• "Not particularly friendly service. No real enthusiasm for what they do."

Repair & Service Quality

Pros:

• "Picked my Henry vacuum cleaner up today, fully serviced and a brand new high speed motor for a very good price."
• "It came out in 3 days, alive and working full of life."
• "Brought in my Kirby vacuum cleaner in the morning for service and check as it was not tuning on. I got it back in 2 hours (Saturday weekend)."
• "John & the team have been servicing my Kirby for over 20 years & it still works like new!"
• "Absolutely first class, service and repair carried out on karcher high pressure washer."
• "The repair was completed together with a full service and clean - like having a brand new Dyson."
• "Excellent service rang up in the morning, took it in and collected an hour later all serviced repaired and like new."

Cons:

• "It was unfortunate they had to replace the filter which bumped up the price."

Value for Money

Pros:

• "The cost was indeed value for money and the service beyond excellent."
• "Excellent value for money and a fast repair on my Karcher HD pressure washer."
• "Their pricing is very reasonable, because of the skill and knowledge involved."
• "Cost me half the price of a new cleaner and came with a 12 month guarantee."
• "The price is always very reasonable as well."
• "Very reasonable prices too."
• "Good affordable price to fix."

Cons:

• "Although googling this website, it covers Rusholme (next to me), Gatley, Wythenshawe all reading it will collect, I rang and was told they do not come to Fallowfield as it is too far."

Environmental Consciousness

Pros:

• "Fixed my very old Dyson DC 04 used recycled, refurbished parts which is sensible and less expensive."
• "Great service and great for our environment."
• "Highly highly recommend, a fantastic service and environmentally conscious too."

Cons:

• "Maybe they need to update their website to state it doesn't pick up when you are further that a certain number of miles to avoid misleading the potential customer."