The Black Horse Reviews Summary

Food Quality

Pros:

• "Really tasty food."
• "The food was delicious."
• "You can always rely on the food being fantastic."
• "Food was great - I had delicious hake with sherry-soaked raisins - true!"
• "The food was amazing from start to finish, lovely choices and would highly recommend."
• "The food was excellent!"
• "The food was amazing and I enjoyed every bite."

Cons:

• "The potatoes and Yorkshire pudding were also dry and given the price, I expected a lot better."
• "Steak was worse cut of beef for a £26 rib eye!"
• "Main meal was ok but not worth the money."
• "The cocktail sausages were white and not cooked."
• "The ‘creamy mash’ was clearly out of a packet."
• "Food was good but not great. I had the schnitzel and it was very greasy."
• "The food was certainly not worth the money they charge for it (£15 for a Sunday roast)."

Service

Pros:

• "Great atmosphere and the staff were fantastic."
• "Cheerful and friendly service."
• "Well-looked after by staff in main dining area."
• "Our waitress Maria was particularly good and very welcoming."
• "Waitress and general service was all round excellent, friendly, prompt not too attentive."
• "All staff were more than accommodating. Super friendly and helpful."
• "The staff were top rate, friendly, professional and attentive."

Cons:

• "Very disappointed we will think twice before we visit again."
• "Too may people eating in the bar area made the service slow and not been able to give good service in the restaurant."
• "The service was desperately slow, orders arrived wrong, and when we eventually got our food it was mediocre at best (and most of it was cold)."
• "Service was extremely slow. Waitress didn't know the menu."
• "I was told after I’d paid cash for 2 drinks that they didn’t have change so the staff proceeded like this was ok."
• "Service not great, I had to ask for a drink!"
• "Sadly the service was rather lack lustre, all staff were very polite but seemed to be very distracted."

Atmosphere & Cleanliness

Pros:

• "The Black Horse is beautiful, offering a fabulous classy experience."
• "Being in the countryside its often difficult to find a pub with some atmosphere. On this, The Black Horse delivers."
• "Lovely venue with good atmosphere."
• "Great atmosphere."
• "Just gorgeous food and lovely atmosphere."
• "Nice ambiance. Cozy with a good selection of relaxing music."
• "Lovely, lively restaurant pub environment with good food."

Cons:

• "Slow ignorant staff. Dirty, sticky tables & bar top."
• "Atmos - crowded and coats hung all over the place."
• "There was massive spider webs above us, toilets where disgusting, dirty and smelly."
• "Place is getting a bit shabby in places. The chair I sat on for dinner was filthy."
• "It was way too noisy, nowhere to sit if you weren't eating."
• "On arrival no one greeted us, ignored by passing waitress."
• "The table was so sticky and dirty that everything was stuck to it."

Value for Money

Pros:

• "Highly recommend!"
• "The meal was not cheap but everything was so good (including the drinks, the service etc.) that, as a special treat, it will be hard to beat."
• "Seriously good, unpretentious and while at the upper end price wise, is astonishing value for money."
• "All reasonably priced."
• "Food was expensive but pretty good."
• "Highly recommend the food."
• "Good atmosphere, good food."

Cons:

• "Everything is massively overpriced and very poor value."
• "Value for money - 0.000001 out of 10!!"
• "I have had bar far better meals locally and for a lot less money. Sadly disappointed."
• "Food overpriced as monkfish starter at over £11 was slightly chewy, slow cooked pork wasn’t very tasty and did not fall apart."
• "Very poor service and food, if you can call it food, arrived 1.20 min after our order."
• "The chocolate fondant was obviously out of a packet."
• "Finally, a bill arrived for £180 for 4 persons!!!"