Harkers Reviews Summary

Atmosphere & Decor

Pros:

• "The place was really nice and decorated lovely for xmas."
• "The restaurant was clean, airy, and nicely decorated with period features."
• "Very beautiful inn. Cosy and spacious."
• "The building is gorgeous, it's worth going in just to absorb the ambience of the old architecture."
• "It's also a very spacious place with plenty of natural light and outdoor seating too."
• "Stunning building. A vibrant place to be."
• "Great central location and lovely looking building. Quite busy on our visit so we decided against food but the atmosphere inside was good, busy but friendly."

Cons:

• "The place lacks atmosphere."
• "Can get pretty noisy."
• "Loud music plays so not ideal if you just want to sit and chat with a drink."
• "A massive amount of work going on upstairs due to extensive roof repairs and works. So sadly unavailable to access at present."
• "Steps up from the outside would make it difficult for those with mobility issues."
• "Pity this place still suffers from no stock even bread when there's a bakers round the corner."
• "The skinny waitress with the tattoos and massive hole in her ears needs sacking."

Service

Pros:

• "Last night I went to Harkers in York for my surprise birthday party, and the staff could not have been more helpful and welcoming."
• "The lady checked my food was OK, and it was perfect."
• "The staff could not have been more helpful, asking if we need anything for baby and showing us where the changing room was."
• "We had a really enjoyable breakfast today and as on our previous visit experienced excellent service from Tasha and her team."
• "Staff were professional, welcoming and apologetic."
• "Our server was helpful and pleasant."
• "The staff friendly and helpful."

Cons:

• "Everything felt overpriced & underwhelming, basically an upgraded Wetherspoons."
• "The rude doorman wouldn't let me and my partner in to join our group of friends who were already in there."
• "Very poor service. Staff were indifferent and lazy."
• "Poor service, terrible kitchen."
• "Lovely building and surroundings, but the staff need to get a personality."
• "Most recent visit had an extremely rude assistant manager who was dismissive, unapproachable."
• "The service personal weren't bothered in clearing the table and we cleared this ourselves."

Food Quality

Pros:

• "The food was amazing! My award-winning steak and ale pie was a proper pie."
• "The food was very tasty and affordable."
• "The soup was absolutely delicious and was served nice and hot with soft bread and lots of softened butter."
• "The food was very good & as it was the day before Christmas we chose from the 'normal' menu."
• "I ordered the game pie afterwards which was amazing."
• "Food superb with a varied choice.great selection of beers."
• "Food was hot and tasty."