The Old Queens Head Reviews Summary

Staff and Service

Pros:

• "Staff was friendly and responsive."
• "Every single time we come to The Old Queens Head the staff are lovely, fun, chatty and all seem to having a great time."
• "Great recommendation by a bartender called Merlin."
• "Service was incredible too, my bartender was so friendly and had a great cocktail knowledge."
• "The staff (esp Tom and Molly) were unbelievably hospitable, jovial, and really helpful."
• "Staff are very friendly and helpful and will go out of their way to make you happy."
• "The staff were incredibly friendly and the food was amazing. Comfortably one of the best roasts I have had since living in London."

Cons:

• "The staff didn't seem very busy but it looks like a sorry would have taken too much of their time."
• "Staff at the bar seemed to be self engrossed and unaware of people waiting for service."
• "The waiter kept interrupting us asking if we wanted anything - to the point where he came over more than 10 times during one meal."
• "His behaviour was truly shameful, he turned his back on us and ran away not wanting to listen to us."
• "There was one staff member in particular that I found to be a horrid individual, she was rude and disrespectful."
• "When we tried to request a song the dj was rude."
• "Outrageously rude DJ who had a go at me for requesting a song."

Food Quality

Pros:

• "All the food was very tasty."
• "The Burgers were outstanding!"
• "INCREDIBLE Sunday roast and staff who are friendly and relaxed."
• "Amazing burgers! Hand down the best I've ever had!"
• "Fantastic burgers and chips and excellent selection of drinks."
• "The Sunday roast here is nothing short of a masterpiece, where succulent meats are perfectly paired with crispy, golden potatoes and a medley of seasonal vegetables."
• "The roast chicken was a succulent delight. Roasted to perfection, the chicken was juicy with a flavourful and crispy skin."

Cons:

• "The only thing I wouldn’t recommend is the cauliflower cheese, but other than that it was excellent."
• "Despite the food being delicious, we did have to wait an hour for our food."
• "All of which arrived cold and we were missing 2 side portions which never arrived!"
• "Good drinks however the food is well over priced for what you get."
• "The food is very poor, burgers taste like Mcdonald's, they are smaller and are not cheap."
• "Lamb roast was chewy and filled with gristle."
• "The food was lukewarm which suited me and also the roast beef was very fatty."

Ambiance and Decor

Pros:

• "The restaurant atmosphere is incredible and inside the decor and vibe is stunning."
• "Amazing ambiance and decor."
• "Classic pub vibes outside. Delightfully sultry interior design with fabulous tile feature wall."
• "Really gorgeously striking interior."
• "Gorgeous inside with warm log fire in corner."
• "The ambiance exudes old-world charm, with aged wood and dim lighting, transporting diners to a bygone era."
• "The stain glass windows are beautiful and adds a lovely dimension to the space."

Cons:

• "Very beautiful inside but also dark."
• "The pub itself is a little too dark and gloomy for my liking but I suppose that’s what makes it unique."
• "Plain inside and what decor there is, is very hipster."
• "Seemed even more packed to the point that you can't exhale fully, not pleasant."
• "It's literary impossible to chat anywhere in the pub as the music is waaaaaaaayyy to high."
• "With awful music so loud you can't even chat to the person next to you."
• "But the music... The music does not match the ambience. Only issue with this place .. chill with the unka unka unka.... It just breaks the mood."

Value and Pricing

Pros:

• "Wednesday £6 cocktails were definitely bang for buck."
• "Great burgers and they are reasonably priced."
• "Prices are reasonable and service is ace!"
• "£5 cocktails on Wed which is great but expect queues for drinks."
• "Never queued to get into a boozer before but there’s always a first for everything! £5 entry but well worth it."
• "The portion was good. I would say it was worth the money."
• "Great value for money and one of the best menus for a Sunday roast!"

Cons:

• "Therefore, I will not be booking with this venue in the future and it's sad as I think it's unfair for the service displayed by the staff downstairs and security to be reflective of the care and service of the staff upstairs but unfortunately this has!"
• "Pretty pub and good if you just come for a drink but we experienced a pretty bad lunch service."
• "For £16.90 you get 3 roast potatoes, a couple carrots, a single parsnip, a splash of greens, a few slices of beef and a large Yorkshire pudding all drowned in a lake of gravy."
• "Tried the beef Sunday Roast. Beef was quite stringy, and half the veggies were way overcooked."
• "Had the beef roast dinner here. Everything was cooked great but I really didn’t feel like I got my moneys worth."
• "Horrible place for such big events, they cannot sell out their capacity like this anymore."
• "Booked it for my birthday and was very disappointed by the following things: myself and guests were charged £5 at the door despite we had a table booked and paid a deposit already."