Hampton Inn Table Table Reviews Summary

Service

Pros:

• "As soon as you step inside your welcome, you are taken to a table, very helpful when we asked about some local information, friendly."
• "A good chain pub, with good service and fair food for the price."
• "It's a nice place staff are really friendly."
• "Was served by Daniel all throughout our visit and would like to say how helpful he was at all times."
• "The staff was wonderful; helpful, attentive and knowlegeable."
• "Staff cheerful, helpful and professional."
• "Service is the best I have come across in a long time, very attentive, and polite."

Cons:

• "Terrible service and food. Had to wait over an hour for food."
• "The service is the slowest and most disinterested I have ever consistently experienced."
• "Very poor service - menu selection was provided several days in advance and yet many items weren't available on the night."
• "The service was very attentive especially Matthew who was brilliant."
• "Service for dinner was shockingly slow."
• "Very slow service. Not that busy but had to wait over hour and a half from order to getting food on the table."
• "Service was abysmal, waited nearly 1/2 hour between courses."

Food Quality

Pros:

• "Food hot and tasty."
• "Fantastic place, food freshly cooked and superb."
• "Really nice meal in the evening - hot, freshly cooked and good portion size."
• "Great service and excellent food, steak was cooked perfectly to preference, waitress and barstaff had great knowledge of menu and food served and accompanying drinks perfect for the meals."
• "Food delicious."
• "The food was good and hot."
• "Food was good and our server was great."

Cons:

• "The food is overpriced and awful at best."
• "When the clearly microwaved lasagne finally arrived it was watery and tasteless."
• "The food tho tasted ok was a disappointment I had a mixed grill and it really was a poor excuse."
• "Food was virtually stone cold."
• "The food I had was a burger and chips were like they had been 're fried over and over again"
• "Mains arrived and again were mostly inedible."
• "The lasagne looked and tasted like a Tesco value lasagne (void of any meat or taste)."

Cleanliness

Pros:

• "Glasses and cutlery were clean though, which was very good."
• "Restaurant and facilities clean."
• "Nice and clean."
• "The place is clean and well presented."

Cons:

• "Sticky table tops, dirty carpets, filthy toilets with no hand soap in either the ladies or gents."
• "The obese manager is a sight for sore eyes and has a disgusting attitude."
• "The high chair was filthy with food all over it from a previous meal."
• "Pub itself a little grubby, windows and walls needing a wipe down"
• "The men toilets where dirty and smelled."
• "The toilet were filthy both men's and lady's."
• "the toilets were absolutely disgusting, there was feces all over the loo seat and soggy loo roll all around the basin"

Management

Pros:

• "The fact the bar and waiting staff have better hostility than the manager was a godsend today but a shame the manager (Nicky) obviously doesn't have the same work ethic."
• "I don't blame the staff they are doing the best they can with limited resources."
• "I need to say that I am very grateful to the friendliness of the team who received me at dinner."

Cons:

• "Arrived at the Hampton to have some lunch, manager was rude upon our arrival."
• "The manager described as the charisma-less bald bloke was totally unapologetic, not even bothered and didn't say a word in response to our concerns."
• "Manager Rude"
• "The manager had no customer service skills whatsoever."
• "Clearly management are not scheduling enough staff."
• "This place is very badly managed."
• "It is very shortsighted to not schedule enough staff to give your customers good customer service."

Value

Pros:

• "The overall price wasn't bad it was within expectations."
• "Importantly affordable for those with less bulging pockets right now."
• "2 pretty decent meals for £8.99 for a lunch time."

Cons:

• "The food is what you'd expect, nothing spectacular but satisfactory."
• "The food tho tasted ok was a disappointment I had a mixed grill and it really was a poor excuse."
• "The portions were small for the price compared to other nearby restaurants."
• "Even with 25% defence/blue light discount it wasn’t particularly good value."
• "Portions are meagre. I ended up paying for so many extras to make my burger a decent size that its overall cost outweighed its quality."
• "The food was overpriced for what it was."
• "£23 wasted."