Harvester Eastlake Milton Keynes Reviews Summary

Staff Service

Pros:

• "Tricia was welcoming from the start nothing was too much problem."
• "Sam, our young waiter, was very attentive and cheerful."
• "Our waitress Anya was a star! ⭐️Absolutely lovely and very attentive to every customer in her section!"
• "Fantastic service, patience and understanding of young children who were being less than cooperative!"
• "Julia ensured that my dining experience was nothing short of exceptional. Her attention to detail, friendly demeanor, and professional attitude truly made me feel valued as a customer."
• "We had Julia as our server, she was super attentive and lovely, ensuring our meal and everything else was as it should be."
• "Tricia our waitress went above and beyond for us...Nothing was too much trouble."
• "Amy was so cheerful and helpful she’s a credit to your restaurant and deserves some sort of recognition."

Cons:

• "The manager was understanding but the barman was a very rude and not particularly friendly. Dare one ask for a smile...his face might crack!"
• "Food very bland with no taste at all. Liz looking after the table was great, but the rest of the staff was certainly not festive."
• "Service could have been better, and food wasn't the best."
• "Service was good, the host serving us was very efficient and friendly, food was relatively poor."
• "We were not offered drinks at the table. The staff member came after 5 minutes of the party of 12 being sat down asking for the food order."
• "Terrible service on Good Friday sadly. Phil, the barman, was very rude and condescending."
• "Service: Tricia is a legend and my favourite waitress. Food taste: We enjoyed the meals, except the corn."
• "The staff were all pleasant enough, however it took way too long for mains to arrive."

Food Quality

Pros:

• "The food was absolutely delicious, and all brought out at the same time which was brilliant as there was 20 of us."
• "One standout feature is the impressive salad bar, offering multiple healthy options."
• "The food was good quality but cold. It felt like the air conditioning was on, which didn't help."
• "We had a really nice meal and would recommend for families."
• "The food was lovely, well presented."
• "Best pub meal we have had in a long time! Gorgeous food. Great service."
• "The food was extremely bland and dry. The skewers looked nothing like the pictures from previous customers."
• "The staff were all pleasant enough, however it took way too long for mains to arrive."

Cons:

• "The half chicken was on the small side but the hot honey was so so good."
• "The bread rolls on the salad bar were very cold, miss the old days of warm rolls."
• "Most of the meal was good but the quality of the cuts of steak was terrible."
• "The food was good quality but cold."
• "My only negative would be that we requested a highchair and extra pushchair space over the phone when we booked. Neither were provided when we arrived."
• "Food very bland with no taste at all. Liz looking after the table was great, but the rest of the staff was certainly not festive."
• "For mains, we had the festive dirty burger & cluck burger. Again both were served cold, the chips stone cold!!"
• "Had the unfortunate experience of eating here tonight. Ordered food and was told the salad bar was included, a member of staff would serve me."

Atmosphere & Environment

Pros:

• "The cozy atmosphere inside the pub is perfect for both casual nibbles and drinks, as well as proper dining with kids."
• "The place looks very modern and clean. We would definitely be back."
• "Our meals came out perfectly cooked and within a good timeframe."
• "Very pleasant and well presented restaurant very helpful staff."
• "Visited on a Sunday evening and took advantage of the £16.99 offer for two courses."
• "The surroundings are nice and well kept, it's a nice atmosphere."
• "The resturant was quite clean, waitress was really nice."
• "The place is clean and peaceful."

Cons:

• "Pubs should appreciate customers and value them wanting to stay for drinks after a meal. Shocking service."
• "The nachos we ordered were in a tiny bowl which was very upsetting seen as it cost £5."
• "The ladies toilets smelt and the flushing mechanisms weren't great - maybe people not being able to flush properly caused the smell."
• "We were left holding our plates in the air whilst 1 member of staff cleared the table some plates were hot."
• "There were quite a lot of children so have to expect more noise than usual but they were running around the restaurant and nobody was dealing with them."
• "The heating wasn't working on a Saturday 17th Dec and there was still snow everywhere, so really cold outside."
• "It was busy and service was slow, so I didn't complain."
• "The venue is clean, the people are nice enough and I've had good experiences here previously, but this time..."