YO! Manchester Arndale Reviews Summary

Category: Japanese restaurant Manchester

Address: Unit R6 & R7, Manchester, M4 3AQ, United Kingdom

Phone: +441612198934

Rating: 4.0
based on 181 reviews.

Food Quality

Pros:

  • "Food is quick but very tasty."
  • "The food was fresh and nice."
  • "Amazing food, amazing service."
  • "The food is very nice."
  • "Food was great and first experience was explained so it wasn't so daunting."
  • "The food is delicious and very quick to come to you."
  • "All dishes are freshly prepared and packed full of flavour."

Cons:

  • "The sushi sucks, there are only three kinds of seafood and it all sucks!"
  • "The rice had the same consistency as discount super market sushi."
  • "Considering the price though (£18) I would have expected fresher fish."
  • "Definitely not worth the price!"
  • "The food is very poor for the price. It's sushi for people who had never had good sushi - produce wasn't fresh."
  • "The salmon was sour for some reason. Also the fish tasted really weird."
  • "The Katsu curry and Beef teriyaki is so small it can hardly feed a child."

Service

Pros:

  • "The staff and nice and helpful."
  • "The staff are very welcoming."
  • "Excellent service,great staff,amazing food."
  • "They have a new online ordering system at the table that makes ordering and paying a lot more efficient and smooth."
  • "Every member of staff was helpful and the food was so quick!"
  • "The waiter, Mr J, was the best waiter ever. So kind and fun and made our day so much better."
  • "Staff were nice enough and polite."

Cons:

  • "Walked out without eating due to frustration and will not return again."
  • "The service was a little slow with our drinks arriving after the food."
  • "Very rude customer service!!!"
  • "Servers were inattentive and dismissive and manager argued with another table for at least 10 minutes."
  • "Worst Customer Service Experience! There was about 5-6 floor staff and most of them were chatting to each other for ages not paying attention to the customers."
  • "Service from the staff was absolutely shocking."
  • "Waited 50 minutes for food to arrive. Staff not very helpful or apologetic."

Price

Pros:

  • "Amazing place to get sushi and a real bargain with the eat out for longer promotion."
  • "Food was delicious as always and it was blue Monday so a really wide selection of dishes were three pounds each!"
  • "Green Wednesday £2.30 per dish! Great pumpkin katsu curry as always."
  • "Yo! can be a bit expensive but they frequently do deals like Blue Monday where every plate is £2.50."
  • "There were several things on the 99p Menu offering fantastic value."
  • "Food definitely worth the money!"
  • "Staff are very friendly and food well priced!"

Cons:

  • "Rather overpriced for how small the portions are."
  • "Seriously overpriced!"
  • "Nice sushi, but way over priced for what it is."
  • "So the food was ok, very small portions and very expansive. Not worth it."
  • "Very small portions and prices are high for such portions."
  • "It’s also super expensive!"
  • "Their dishes are generally way too expensive in comparison to other japanese or chinese takeaways on the streets but it's understandable because it's in a shopping mall and also a very well known brand."

Atmosphere & Experience

Pros:

  • "The restaurant is very clean and pretty."
  • "Nice atmosphere, I really recommend for if you have some spare time and want to experience something fun and different."
  • "It's one of my favourite restaurants, because they don't rush you at all and the staff are attentive enough, but without feeling like that they're constantly in your face."
  • "Fantastic atmosphere, would highly recommend."
  • "If you're looking for a place to sit and eat while watching life go by and people walking past then this is a nice place to do so."
  • "They are playful, great sense of humour and very very relax atmosphere."
  • "This is a great place to spend some time with friends and even to go alone for a snack."

Cons:

  • "Am a regular of Yo Sushi and after COVID the removal of the conveyor choice of food has removed a lot of the fun and atmosphere."
  • "Hygiene is a massive issue, as other reviewers have noted."
  • "Our table and the small soy plates were dirty when we came. a lot of dust. very unhygienic."
  • "Food mediocre, and expensive. Atmosphere nonexistent."
  • "The atmosphere was so nice and I will definitely go back again."
  • "A depressing fall from grace for a previously super offering."
  • "Used to have this place at 4 stars, the atmosphere with the noisy table buzzers and joyous staff used to make it a place to visit for me, it felt authentic and fun. Now, the buzz has gone."

Ordering System

Pros:

  • "They are using a traffic light system to warn you when your food arrives etc."
  • "They have a new online ordering system at the table that makes ordering and paying a lot more efficient and smooth."
  • "Once seated you scan a QR code, order and pay.. food is delivered along the belt."
  • "You can pay via your phone."
  • "Love the post covid system. Only order what you want and can keep track of what you are spending."
  • "Really like the traffic light table system so it's easy to see when the light goes green it's your food."
  • "You order from your table - by scanning a QR code and you can pay via your phone."

Cons:

  • "Good food. Having to use a phone instead of having a belt to pick from is nuisance and not worth the bother."
  • "No revolving sushi anymore. You have to order everything and it's sent to you on the belt."
  • "Yo does not even know how to cook the RICE for sushi. It was way too sticky which was very disturbing and it was not sauced."
  • "New ordering system is not user friendly and we couldn't get it to work on the three phones we were carrying."
  • "You no longer pick the sushi off the conveyor belt. Instead you now have to order it online using a confusing menu and wait for it to be made."
  • "The new mobile ordering system is awful. It's very unfriendly to new people and to people who want to enjoy eating slowly at the restaurant."
  • "You order your food only over an app which is quite limiting, if your phone dies or you don't have a newer model sadly it doesn't seem like you could eat here."

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