Etsu Reviews Summary

Food Quality

Pros:

• "Sushi was delicious. Prices were affordable."
• "The sushi set is authentic."
• "Soft shell crab, tempora prawns, steak, salted cod with sticky rice & a portion of vegetables all cooked to perfection."
• "Every dish delicious. So fresh and just perfect for us."
• "You will not find fresher sushi or sashimi anywhere."
• "Everything was prepared delicately, the sushi was top quality."
• "The food is always delicious, enjoyable atmosphere and with lovely customer service from staff."

Cons:

• "The salmon on the sushi is just too skinny."
• "Got to say its gone down a notch here recently, prices have gone up an portion sizes gone down."
• "The sashimi were the driest one I have ever had. Not fresh at all!"
• "The curry rice had no taste of curry at all, and the sauce for the eel rice was not thick and the portions were small."
• "The tonkasu is so dry... And tonpuro is not crispy... Sashimi not fresh.... Never come back again."
• "The salmon had no taste which I've usually had salmon taste bad or good, so to have no taste I'm indifferent about it."
• "Main dish (fried chicken) was incredibly expensive considering it had no sides, no sauce, no topping, and no rice."

Service

Pros:

• "They're doing such a fantastic job while we're in this pandemic and making sure everything is safe while enjoying brilliantly delicious food!"
• "Best waitress ever! Love the fantastic selection of Japanese drinks from the soft drinks to the whiskey!"
• "The staff are well trained, very friendly, helpful, efficient and also speak fluent English."
• "The staff made little origami presents at our table."
• "The staff were very sweet and polite."
• "The staff are also very welcoming and well educated on Japanese cuisine."
• "The staff are very welcoming."

Cons:

• "Food was amazing but the service was so slow!!"
• "We waited around 20mins before the waitress came to take our drinks order."
• "The two waitresses that were working were very rude."
• "4 starters came. They forgot the 5th. Then 4 mains came. They forgot the 5th, different person."
• "Nobody checked on our meal after it was delivered, no drinks order was offered or taken after the initial one."
• "Then waiting another long time to get our food ordered, then again maki and salmon took a long time to even make (its cold food) and the restaurant wasn't busy either."
• "So for an authentic Japanese experience it was good. Sadly the experience was not the best since we had to wait a long time before i had to call someone to even order drinks."

Atmosphere

Pros:

• "The atmosphere was lovely!"
• "The outside of Etsu is gorgeous especially around xmas time where they put up xmas lights."
• "Overall I do give Etsu a 5/5 for everything from the ambience, the decor, the customer service, the food."
• "A restaurant in Liverpool not to be missed! Amazing food made with love & care, lovely staff & a great atmosphere!"
• "The environment is clean and quiet with pretty good Japanese style design."
• "The decor inside is gorgeous and gives off an authentic Japanese vibe."
• "The atmosphere is very lively. You feel very comfortable."

Cons:

• "It was a hot, sweaty place."
• "Overall, a nice atmosphere although a little noisy from other paying customers."
• "Etsu's outdoor seating area looks neglected."
• "The restaurant itself is very nice, though ever so slightly out of the way."
• "It was closed yesterday on a bank holiday."
• "All in all I wouldn't go back just because of the slow, rude service."
• "While they indeed have all the rights to refuse our request since it is a private property, you might want to think if their values aligned with yours, before supporting them with your hard-earned money, especially when you might have other choices of place in mind."

Value

Pros:

• "For the price you pay, the quality is amazing."
• "The bill wasn't overly expensive either considering this was a clearly up market restaurant."
• "Not cheap, but you get what you pay for."
• "Very good value for money all served by excellent staff."
• "Good nigiri and excellent karaage at reasonable prices."
• "The food is served in perfect timing and cooked carefully using quality ingredients."
• "Several options on the menu, we tried 8-9 dishes, all were excellent!"

Cons:

• "£18 for battered chicken thigh but then had to pay another £2.50 for a scoop of rice, it used to come out as a meal with little bit of salad also."
• "Expensive, but isn't all Japanese food establishments."
• "Pricey a bit but definitely worth it, trust me!"
• "I expected more from that price."
• "The same price can be eaten in China, who knows how many times better Japanese food."
• "The quality of food, service, environment of Etsu have dropped dramatically comparing our visit about 2 years ago."
• "I personally think the sushi at Etsu is average, it isn't bad but I have had better sushi."