Data Academy LTD Reviews Summary

Instructors

Pros:

• "A big Thank You to everybody who made it a positive experience, especially TONY!!! Great Instructor!!!"
• "I had Phil as an instructor this time. Really helped me to understand everything and clearly explained how and why when giving explanations."
• "Dale's intuitive teaching technique helped me calm down and he corrected everything I was doing wrong that other instructors before didn't notice."
• "Eddie made me feel comfortable about learning to drive a Class 2 lorry, he was professional and taught in a methodical way."
• "Phil was a brilliant instructor, very patient, very knowledgeable and a calming influence in what can be a stressful environment."
• "Chris was very patient, helpful and very good at calming my nerves and got me through my Category C first time around."
• "Nick, my instructor gave me so much confidence, he's easy to get along with, gives clear instructions plus lots of explanations making it simple, therefore the driving becomes easy."

Cons:

• "some of the instructors are unprofessional and rude."
• "I found this company discouraging and not encouraging, waste of money and stressful time."
• "It is not easy to pass hgv c+e test with this company."
• "I wish I avoided this company straight away and passed the test with some other worthy company."

Training and Equipment

Pros:

• "The wagons are clean and tidy and nice to drive."
• "Great team and very clean modern fleet to train in."
• "All the equipment was in good condition and they have their own site for the vehicle reversing and decoupling which made it stress free learning."
• "All units are clean and well maintained with full length trailers which was one of the main reasons I chose Data."
• "They broke the processes down step by step so I could successfully pass my B+E first time."
• "The most important thing for me was the ability to use companies truck and trailer and the best thing - it is all included in the price, where the other companies charged extra for using their trucks and fuel!!"
• "Instead of training you just for your test they train you to be an overall better driver."

Cons:

• "I failed my first 2 attempts (my fault not the instructors) and they got me booked in for a retest both times in under a week."

Customer Service

Pros:

• "For sure I will recommend to everyone and definitely I go for class 1 in the next few weeks.."
• "From the first day you walk through the door your made to feel like one of the family."
• "Would 100% recommend this company."
• "Can't recommend these people highly enough, and have to say thanks to you all again."
• "Would highly recommend them and use them again myself...!!"
• "Highly recommended even though Roge does try to touch your leg ;-)"
• "Highly Highly Recommend Data Academy, I went straight to Cat C+E from cat B, I have absolutely no regret!"

Cons:

• "even though I fail the first time there stranded never change and helped me pass the second time will be back to do class one as soon as possible."