ChutneyZ Reviews Summary

Authenticity and Flavor of Food

Pros:

• "The food was fresh, well presented and most of all, the pure authentic indian food."
• "I enjoyed the best samosa I've had in the UK, and the Lamb Chattinad was exceptional."
• "The onion bhaji's were so tasty and the flavour of our curries was wonderful."
• "Absolutely delicious Indian food with a modern zesty twist."
• "I love this place, my favourite Indian restaurant ever."
• "One of the best Indian meals out I've ever had. The quality of the food was just incredible."
• "The food was very tasteful, very well prepared and not too spicy."
• "This is the best Indian restaurant in Ipswich. The food close to what I had in Bangalore. Really great."

Cons:

• "Unfortunately when it comes to indian cuisine this is nothing like it my dish was vary salty with no flavour at all."
• "Lamb byriani smells like it's gone off and tastes sour."
• "Ordered for the first time today. Got chilli chicken and lamb dum biriyani. Food is not authentic at all and did not taste good."
• "The food was rather bland. The Sag aloo had no flavour whatsoever."
• "We tried it after being recommended by friends but we were very disappointed. The overall flavour we were left with was of salt."
• "Food quality has fallen down since my last visit. All the starters were served lukewarm."
• "Average restaurant in Ipswich, would not recommend to anyone, as compared to other Indian restaurants this is easily the lowest for food taste."
• "Not a place I would choose to visit again a party of twenty we had go to chutney the said so we did the service was poor the food at best was tepid and not spicy at all."

Service Quality

Pros:

• "The setting and atmosphere are pleasant and unpretentious."
• "It was a lunchtime so not too busy, really friendly young waitress."
• "Very friendly staff. Be prepared for a little wait for your food as it’s cooked fresh."
• "We requested table for 15 guests to celebrate a Birthday Party. The staff and services were awesome."
• "The service is exceptional. Definitely worth the walk."
• "We enjoyed a lovely dinner at ChutneyZ, during our first visit to Ipswich. Customer service was amazing."
• "Came with my wife and her family for lunch, the menu is more south indian inspired, having a good selection of veg and non-veg items."
• "Food was really tasty. So flavoursome. Atmosphere is nice and relaxed."

Cons:

• "The staff has been good, but service was a bit late."
• "Unfortunately, the service was quite poor. We only had contact with the waitress at the beginning and when our drinks and starter were brought to the table."
• "Customer service was very poor. Food was just average."
• "Food never arrived and the restaurant didn't update me so have sat, waiting for food to arrive for over an hour and a half."
• "Last week we went there but the customer service was not good."
• "The good is beautiful but the service left a lot to be desired..attitude seemed to be one of we were Lucky to be eating there."
• "Gone recently, food is very nice but service speed is really slow 50mins on just 2 appetisers."
• "Absolutely appalling service.And hour and a quarter waiting for meal and 4 out of 7 dishes luke warm or cold."

Ambiance and Cleanliness

Pros:

• "The setting and atmosphere are pleasant and unpretentious. The decor is simple and comfortable."
• "The dishes were amazing than our expectation. Than ambiance is great and the service to appreciated."
• "What a Find!!! This was different to other Indian restaurants. The lady who served us was lovely friendly and witty!!"
• "This place used to be good earlier. But our recent experience on 13/2/23 evening, table 12 was not great."
• "A fantastic Cafe/Bistro in Ipswich which was very convenient as it was close to our accommodation."
• "So excited to have this as my new local eatery :-)"
• "I recently dined at an Indian restaurant in Ipswich that was recommended to me by a friend."
• "The toilets were clean and modern."

Cons:

• "parking: No parking at the site. Best is to park at Athena hall (cheaper) or Duke street car park (costly)"
• "The cleanliness of the place was also lacking. We initially sat near the toilet and noticed a strong urine smell coming from it."
• "It is currently 12:40am and this restaurant are drilling into their walls so we the neighbours are being awoken."
• "The decor needs some 'refreshment', but...... the food and service are excellent."
• "What is with the bright green mint yogurt that again was just very salty?"
• "The decor is industrial and has no connection with India."
• "Service and quality of food are both good. Food is relatively inexpensive, especially with the offers available."
• "Their outdoor store area is open to pigeons and rats and pollution, and I would not eat here having see the state of that place."