Kuti's Reviews Summary

Ambiance

Pros:

• "You feel like family at this restaurant, staff were so quick, efficient, friendly and upbeat."
• "Gorgeous place with such a luxury atmosphere and service coupled with delicious food."
• "The history of the building and ambience really are special."
• "Fantastic atmosphere and fantastic attentive service."
• "The atmosphere and lighting was so beautiful, we were greeted upon arrival and all the staff were so lovely and attentive."
• "Ambience is good the staff is friendly."
• "Ambience was great, a good atmosphere with nice music and décor."
• "Ambiance of the place is really cool, a great place to hangout."

Cons:

• "The atmosphere was not great unfortunately, I did not like the music, and there was a lot of noise."
• "Place is fancy, but it gets quite noisy at times which ruins the experience of dining."
• "Ambiance was lacking, felt a bit more like a cafeteria than a restaurant."
• "The atmosphere was a little too loud and chaotic for our tastes."
• "The music was way too loud and the lighting was a bit too dim."
• "The ambiance was a bit off, too bright and not very cozy."
• "The interior is a bit dated and could use a refresh."
• "Ambiance is a bit sterile and lacks warmth."

Service

Pros:

• "Staff were very friendly and accommodating."
• "All the servers were attentive and also looked very nice as they had formal attire."
• "Service was very good too, and we enjoyed our meal and look forward to returning."
• "The staff are warm and friendly and happy to help."
• "Staff are friendly and helpful."
• "Tonight was a return visit. If anything, it was better than our first visit, which was outstanding."
• "The food tastes very authentic, high value for money, great service and ambiance."
• "There was more than enough staff who were all so polite and welcoming."

Cons:

• "Service wasn’t too great as very slow for some reason."
• "Service not up to the mark with respect to the status and stature of the restaurant."
• "The service by front of house was shocking!"
• "Unfortunately, there was an issue with the device for electronic payments."
• "Rude and unhelpful manager (male staff with a long hair)."
• "Service was extremely slow tonight."
• "Waiters can't speak English they gotta order wrong."
• "Service was very slow. It was 30-40 minutes between us finishing the starters and getting our main meal."

Food Quality

Pros:

• "Food was delicious as always, best Indian restaurant in Southampton by far!"
• "The naan was out of this world, possibly best I have ever had."
• "The food was one of the best I've had in Southampton and will 100% be back."
• "Amazing food, good value for money, good size portions all in a beautiful old listed building."
• "The best Asian menu available in Hampshire. Loved it."
• "Food very hot and substantial portion sizes!"
• "Truly wonderful contemporary Indian cuisine. Food is both beautiful and delicious."
• "The food was fabulous as always and lovely friendly staff."

Cons:

• "The food was overpriced in my honest opinion."
• "Food is tasteless, made with no love."
• "Even though the food was pre-cooked it took 20 minutes for the starters to come out."
• "The chicken was very tough and overcooked for three of the meals, we had."
• "The curry had the skin on them and was not hot and piping."
• "The Pilah rice was very low quality."
• "Food was just ok not worth the money."
• "The food tasted like it was boiled and had madder Jeffries or pertect source tipped into it."