Address: 178 Clerkenwell Rd, London, EC1R 5DD, United Kingdom
Phone: +442078379707
Rating: 4.8
based on 200 reviews.
Instructor Quality
Pros:
"He is a great instructor, always keeps calm and made me feel confident and comfortable whilst driving."
"Taj is a natural instructor- he’s patient, encouraging, clear and direct."
"Taj was an amazing instructor who was so knowledgable and patient."
"Ask for instructor Elisio or Richard- whose been doing this for a long time and is very reassuring, calming and an encouraging instructor that makes u enjoy the whole driving experience with his great banter!"
"After a few lessons with Taj I felt more confident and wasn’t scared anymore to drive around London."
"Richard was both clear and patient when giving instruction and never short of a story to keep you entertained."
"Rob's a phenomenal instructor with years of experience and a deep knowledge of the DVSA practical driving test."
Cons:
"Don’t go to TAJ! he’s a money hungry driving instructor that’s doesn’t care about you improving."
"Absolute rubbish teacher, I dont recommend her at all."
"BEWARE- Not always, but often you will be made to drive to her next students pick up point and then sit at the back."
"Poor driving instructors, they speak to you the whole time you're driving and distract you."
"I had an instructor called Taj and he’s one of the worst instructors I’ve had."
"The instructor would always be at least 15 mins late."
"The instructor was highly unprofessional, constantly using her phone in the car and publicising familial feuds when on the phone!"
Customer Service
Pros:
"I walked in to inquire about driving classes back in 2019, and was immediately impressed by the staff’s politeness as they walked me through the entire process (provisional licence, theory test, etc.)."
"Several things stand out to me in my experience of learning with the Holborn School of Motoring; first that at all times the instructor and staff at the office are both totally professional and always affable and patient."
"The staff were also great and were always happy to clear up any confusion regarding anything admin related."
"Such friendly people. I spoke on the phone with a lady, Christina (I think) and she was so helpful with my enquiry."
"The Holborn team as a whole, were incredible to work with, quick responses, ease to get hold of and brilliant customer service."
"The school's admin was super efficient helping me, where possible, shift the booked slots due to my circumstances."
"I found the team very supportive and friendly and delighted my partner bought me driving lessons with the school."
Cons:
"Rude staff working at office. Not helpful at all."
"They do not care for the customers because their motto is 'we are too busy to care'."
"In addition when I phone the office the women was not interested in why I was disappointed with my lesson she just said ok."
"Terrible Service. I called to schedule classes and a guy answered. I asked to whom I was speaking so I could politely refer to the person on a name basis and all I got was a rude response of: You are speaking to me!"
"Terrible communication. She would take extended time off and not notify me."
"Also he totally abandoned me because I had to miss two lessons because of family emergencies due to being in hospital."
"He always cancels and reschedules and then cancels again which indicates that’s he’s not a appropriate driving instructor."
Learning Experience
Pros:
"I had never drove before and with Robs guidance and knowledge passed first time!!!"
"What an amazing school and team! Passed Manual test 1st time!"
"I was able to pass my test second time and can not thank her enough."
"Great experience with the driving school, was really helpful in passing first time."
"Amazing instructors, incredibly patient and methodical with the way they teach."
"I recommend this driving company, it is amazing if you are a first time learner or like me have done lessons with other instructors and are ready to break bad habits and pass your test."
"He's very skilful and patient in helping me learn to drive and overcome my driving mistakes."
Cons:
"There was also one lesson I did with him which the tire of the wheel was deflated and he spent my whole 2 hour lesson pumping the wheel."
"All I learnt was the basics- didn't learn anything about reversing or making a 3-point-turn."
"Overall I didn’t enjoy the driving lessons with Holbon driving school. The instructor I had was called shefi. He used to refer to me as boy!"
"I only learnt the basics of starting the car and pulling out in the 4-5 months I was with the school."
"Overall a really crappy service from them. I’d advise completely against even considering them unless you want to be treated like an idiot."
"Bottom line: Avoid the female instructor at all costs."
"I couldn’t build any type of repore or trust with this guy."
Vehicle Quality
Pros:
"The car that I learnt in was a new Toyota Yaris which was a pleasure to drive on lessons and in the test."
"I now have a Toyota Yaris of my own and love driving it !!"
"The cars are new and looked after very well; arranging and rearranging lessons was very easy."
"The car provided for the lesson and exam was in tip top condition."