Zoilo Reviews Summary

Category: Argentinian restaurant London

Address: 9 Duke St, London, W1U 3EG, United Kingdom

Phone: +442074869699

Rating: 4.6
based on 117 reviews.

Food Quality

Pros:

  • "Some intriguing twists on Argentinian food."
  • "Menu changes a bit but their ceviche is always amazing."
  • "The traditional meat empanada is the best I've had so far in London with potatoes filling as one would find in the northern areas."
  • "Everything was really well cooked and delicious."
  • "The food was amazing, the Cerviche, a real wow!"
  • "Both the Asado and the Rib Eye... were amazing and such tender meat, worth every penny."
  • "Everything we ordered was extremely flavourful and cooked to perfection with quality in every detail taken."

Cons:

  • "I found plastic in the food and didn't get so much as an apology."
  • "The food is pretty decent but the portions are quite small for the price."
  • "No Sirloin left at 6.30 on a Saturday night."
  • "The very tiny portion of food was tasty but far too expensive."
  • "And there was a lack of vegan options."
  • "The steak was undercooked and overcooked in different parts."
  • "The steaks were more of a disappointment."

Service

Pros:

  • "Fantastic atmosphere, lovely staff."
  • "The staff is very efficient and kind."
  • "The staff were friendly and extremely attentive."
  • "Service was friendly and attentive."
  • "The service was super friendly and attentive."
  • "Service excellence."
  • "Our waiter was knowledgeable, attentive and friendly: a real pro."

Cons:

  • "The service became non existent as we tried to catch someone's attention for more drinks."
  • "The service wasn't great either."
  • "We enjoyed the food but left feeling slightly unwelcome and undervalued, having been treated as second class customers."
  • "They didn't make us feel welcome, and they didn't value or prioritise our custom."
  • "Initially the service was almost over attentive - we felt rushed into ordering."
  • "Put me in the absolute furthest dark corner, under a pipe leaking (or dripping condensation) onto our stools."
  • "After making the reservation for a table online we were requested twice to confirm and when we arrived - the restaurant was empty - yet they said they don't have table available for us - despite triple confirmation - and they wanted to sit us in the bar!"

Atmosphere

Pros:

  • "You could easily be dining somewhere in Palermo or Recoleta, given the classy Argentinian vibe of this restaurant."
  • "The setting is dark, charming and perfect for a date."
  • "A subtle shopfront gives way to a humming atmosphere packed with life and enthusiasm but in a low lit and cozy environment."
  • "The kind service, great quality of the food and lovely ambience make it up for the cost."
  • "Very attentive staffs, cool, vintage and lovely atmosphere."
  • "Nice romantic atmosphere and food is cooked perfectly."
  • "Warm, inviting and stylish interior."

Cons:

  • "1£ is added to your bill *without* asking."
  • "A 'suggested' service charges to the bill without asking."
  • "A 'suggested' service charge is billed without asking."
  • "£160 for two people including a whopping service charge - I won't be returning."
  • "The lack of natural light lends a rather sombre feel."
  • "£7 for no more than 10 chips which were overcooked. £8 for a couple of mouthfuls of cauliflower cheese."
  • "The only thing stopping a five star rating is the lighting. I get it wants to be romantic but it’s far too dark."

Value

Pros:

  • "Three delectable courses for £19! If you want to have one fancy meal that's worth it. Go here."
  • "It’s one of the few restaurants that serves Difference Coffee."
  • "The food was excellent: steak (asado) was one of the best I've ever eaten."
  • "The kind service, great quality of the food and lovely ambience make it up for the cost."
  • "Fantastic meal and reasonable prices for quality Argentinian meat in Mayfair."
  • "Very reasonable prices for a high end spot."
  • "High quality food, portions are on the smaller side but the price/quality ratio is definitely good for Central London."

Cons:

  • "Had to cancel a reservation due to sickness and have been charged £60 as a result."
  • "Potions so tiny they were incredible."
  • "The very tiny portion of food was tasty but far too expensive."
  • "No Sirloin left at 6.30 on a Saturday night."
  • "Vegans won’t be too welcomed as the menu doesn’t even state allergens."
  • "Their drinks are quite expensive as well (£14 for simple Gin & Tonic)."
  • "£160 for two people including a whopping service charge - I won't be returning."

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