ROKA Mayfair Reviews Summary

Food Quality

Pros:

• "Food was really nice."
• "It was as delicious as the photos look."
• "The presentation and tastiness of the food are impeccable."
• "The food, as always, was faultless."
• "Food was amazing. Was doing the tasting menu for which the portions were amazingly generous."
• "We ordered 6 or 7 dishes and each one was full of flavour and cooked to perfection."
• "The blackened cod is by far the best on the menu."

Cons:

• "While the food was good it lacked the technical proficiency of chefs in Tokyo - sushi would fall apart and was even heated on occasion."
• "Ordered a skewer of scallops, it arrived and it was literally A skewer of scallop for £10 for 1 scallop."
• "The beef skewers were overcooked and cold."
• "The tempura was not nice, the chicken teriyaki was chewy, the gyoza was average."
• "Today we ordered 3 sushi rolls, and 2 of them we could not eat because it tasted like the seafood has gone off."
• "The Wagyu beef, being the highlight of the tasting menu, doesn’t taste as good as it should have been."
• "Food is good but extremely expensive (20£ for a small Maki roll) for the quality."

Service

Pros:

• "Service at this restaurant is excellent! My glass was consistently topped up!"
• "Service is amazing too, everyone was helpful and nice even under pressure."
• "Very welcoming reception, decor and ambience was great, waiters were very attentive."
• "Very friendly and helpful staff."
• "The service was wonderful. They gave us an extra special dessert platter with Happy Anniversary written on a beautifully decorated leaf🙌🏾"
• "The staff were very knowledgeable on allergens, incredibly patient, helpful, friendly and very attentive."
• "The waiting stuff is very helpful, knowledgeable and courteous."

Cons:

• "The service recently has been a bit off."
• "Service was very slow but staff were polite."
• "They were also very quick to take our plates away and came checking every 5 mins to see if we had finished our food - definitely felt like we were being rushed out of the restaurant."
• "Service was slow, not enough staff, everyone seemed to aimlessly roam around."
• "Service was poor. They didn't ask for our wine order and when we requested they did t bring enough glasses."
• "I had to remind the waiters 3-4 times before they brought me the drinks I ordered."
• "The service was very bad."

Atmosphere

Pros:

• "Can recommend the counter - really good to see the kitchen making the food."
• "Beautiful restaurant and layout."
• "The interior is modern with the traditional for Roka massive bar top made of one piece wood. Amazing and very impressive."
• "Vibe was good, modern and chill and I liked how you could see the chefs grilling the skewers."
• "The general ambiance was clean, minimalist but bold all at the same time with the wood themed decor."
• "Cool vibe, quiet street, top Japanese cuisine."
• "We do applaud the restaurant on the decor. Timber strips lined the ceiling, with warm light giving the restaurant a cozy feel."

Cons:

• "The music was also very loud and the atmosphere didn’t really capture a Japanese setting."
• "The restaurant is quite noisy and it is difficult to carry on a conversation at your table."
• "The restaurant was full but there's no music or beautiful decor..."
• "My only thing is I wish there was a little more atmosphere at this restaurant."
• "Conveniently located just outside the toilet so we were constantly disturbed by traffic throughout the night."
• "Put next to a table of 6 people that were trying to enjoy themselves (not their fault) but super loud and sadly swearing."
• "I didn't feel like I was part of a dining experience at all, but I was like a customer who only went there to pay a hefty bill for having eaten practically nothing."