wagamama westfield white city Reviews Summary

Service

Pros:

• "Chris the manager handled the situation like a true pro and we will be back next week! Great job by all the team."
• "The service was warm and hospitable and all in all an excellent time, well spent."
• "Food delivered quickly and staff was great 👍🏽"
• "AMAZING service from all staff- the hostess Desta was standout."
• "Everyone made us feel at home, all staff were super friendly and had a smile on their faces."
• "The staff who served us were polite and the whole system was so efficient with the way you pay the bill and the service to our table."
• "Lovely service from the management team."

Cons:

• "Was waiting for 20 minutes for a space to seat even though there was several spaces available and 5 servers."
• "However, the workers were not good at masking their feeling (making us feel like we were a burden), and the music was way too loud."
• "Staff rude after getting order wrong, Bubble gum under table, Dirty."
• "The long wait to get a seat really wasn't justified as the food and service was so poor."
• "Overall just incredibly meh, took 40 minutes to be served a drink, water never came."
• "The service wasn't very friendly, they asked us to pay our bill whilst still mid-way through eating and without asking us how our meal was or if we wanted anything else."
• "Service here sucks. We came in on a Wednesday afternoon and were promptly escorted to a table then ignored for 30 minutes."

Food Quality

Pros:

• "The chicken gyoza ramen is the best one in the town. Good quantity, love spice level and soft gyozas."
• "We had the best vegamama experience. The food was on point!!!"
• "Food is pretty good with a good selection of vegetarian and vegan dishes."
• "The food was fantastic, great flavour and spices along with a more than generous portion size."
• "The Teriyaki Vegan Chicken Ramen is so tasty and perfect if you love a spicy, warming broth."
• "Hot Chicken Katsu Curry... spicy enough and the presentation good enough to get a 4☆."
• "The food (Wagamama Ramen, Warm Chicken Salad and Duck Gyoza) was delicious."

Cons:

• "Definitely not the best Asian restaurant around but it’s not bad and the value you pay is fair."
• "The beer was a bit warm."
• "The chicken ramen was the blandest I’ve ever had."
• "Ordered the seafood udon and the fried shrimp. The veg tasted like ginger as did the soup."
• "Given the price I expected a seafood broth. Needless to say, I didn't really enjoy it for the price they charged."
• "The food was really good but getting it late kinda spoiled the atmosphere."
• "The crispy squid was very oily and a chewy and I barely ate it as it taste outright nasty."

Atmosphere

Pros:

• "Wagamama has a lively and casual atmosphere, with a minimalist interior decorated in natural materials and bright colors."
• "The White City branch has had a refurb (since I last went in) and it had a great atmosphere."
• "The atmosphere was calm (even my 10yo stepson remarked on how chilled he felt!)"
• "The atmosphere the lighting the service also just amazing!!"
• "The place wasn’t too busy and had a very relaxing atmosphere."
• "A nice, dark, cozy Wagamama in a great location."
• "Great vibe, ice cold sake and outdoor seating."

Cons:

• "Atmosphere was bland."
• "It seemed quite chaotic."
• "It was packed, noisy and service was extremely slow."
• "A part of what makes a great restaurant is the atmosphere, that's why my favorite restaurant doesn't have the most fabulous dishes but it's just a really nice place where you feel welcomed."
• "Far too noisy, music is played quite loudly (music is totally not needed)."
• "The only downside is how load it is. Difficult to have a chat without having to ever so slightly shout."
• "To relaxed for my liking you got at queue going out side of the store and when you look inside half the tables are empty."

Price

Pros:

• "The food was nice and reasonably priced as you would expect from Wagamama."
• "Power: Made of spinach, apple, fresh & ginger. Loved this one, the hotness of ginger was brilliant. 5☆"
• "Great, flavourful food and very generous portions - yummy veg Katsu Curry is always a winner!"
• "Don’t remember 100%, but the price was acceptable for the location."
• "Great portions with good prices."
• "Good prices for the location and what you get."
• "Amazing food for a good price."

Cons:

• "It was very expensive considering that it's a generic chain restaurant though (most mains were £10 to £13)."
• "However, sometimes it feels a bit expensive for a high-street restaurant."
• "The food isn't that exciting as i remember for the prices they charge."
• "The food was ok, but not worth the price."
• "Food was ok, but not worth the price."
• "Very bad service, one hour before closing they stopped taking orders... Order came in very small portions as compare to normal and was cold."
• "The food was ok but the service needs to improved."