Address: 7-9 Queen St, Norwich, NR2 4TL, United Kingdom
Phone: +441603857565
Rating: 4.2
based on 157 reviews.
Food Quality
Pros:
"The food was all amazing, we all ordered about 4 sets of tapas each and that was plenty for us to eat or fill and pass a few around."
"The food was amazing, some of the best Cuban food I have eaten!"
"Food was lush, service quick."
"Absolutely beautiful food, plenty of seating there was 9 of us all sat around 1 long table."
"The jamon croquettes are particularly good."
"The Churros are also amazing."
"Food was lovely when it eventually came after nearly an hour."
Cons:
"The quality of the food could be better. My potatoes with aioli were undercooked."
"The burgers were maybe average, my beef ropa was awful, stringy meat in a tasteless watery liquid."
"I fail to understand how they manage to make food so bland. It's like they actually suck the flavour OUT of the food, leaving it with a negative value."
"The food not good."
"Our Xmas meal was average at best."
"Nothing special, low pub-quality food that ended up being raw."
"Having been previously visited I had good expectations for lunch.... however was sadly very disappointed. Chicken Fajita sandwich was poor quality and value, nothing more than a tiny amount of chicken in a burger bun with no flavour and small side of fries."
Service
Pros:
"First night out since last year and was a fab night. Big thanks to our server Becky who even though it was super busy and we had to wait for drinks and food, the service made up for it."
"Had my birthday party there, great food and bonus of a salsa night so lots of dancing, always love it there, the staff are great and so friendly."
"The manager Chris was so so lovely, we had a couple of problems (nothing with the quality) and he made sure we were very well looked after! Thank you Chris"
"Staff however couldn’t be faulted, extremely polite and friendly."
"Served by Nura a delightful friendly young woman only too glad to help. Excellent tapas excellent cocktails and service was fantastic highly recommend this establishment"
"The staff were amazing! We were served by Ola, she was so attentive and really made us feel welcome."
"Never had anything but fast, polite service and the staff are all lovely, as always will return :)"
Cons:
"it is very sad that in 15 minutes, while we were sitting at the table, the waiter did not come to us... We did not even see the waiter, so there was no opportunity to call."
"Food was great was service was terrible We were the only ones in there but were ignored by the waitress emmalee all night."
"Slow service. 🐌 Hardly any cocktails available even tho they were promoting 2 4 1 cocktails."
"Service is hit or miss. Went when they had a works party with 14 people in the back room and we were informed nobody else could have food until they were finished with them 2 hours later."
"The service was poor bearing in mind we prebooked for 12 and by 12.40 we still hadn't even been seen by anyone not even offered drinks."
"57mins for drinks food came first. staff seem to have forgotten us."
"Took ages to get served at (long) Bar."
Atmosphere
Pros:
"The pub was filled a lot of people nonetheless the atmosphere was great."
"Lovely food, better drinks and a great atmosphere."
"You cant help but dance in Revolution de Cuba, the atmosphere is fab! The food is great and the cocktails? To die for!"
"Every Thursday is a social salsa dance. There are people from all ages, great atmosphere. This is a lovely place to socialising and have fun, forget about everything and just dance."
"Such a great place! Good drinks, amazing atmosphere, music was good and very helpful barstaff."
"The atmosphere was great."
"Love Cuba revs, food drinks and atmosphere are always great, staff are so. Friendly & happy to chat even when they're busy! Never had a bad experience here!"
Cons:
"Awful!! Long queues to bars N loos undriendly staff. bouncers handle ppl as if they were the law, seen ppl get thrown out of the place as if they were animals.. what U pay for what U'd get no pointt"
"The music is so loud you can't really talk to each other."
"Music level is fairly loud and difficult to talk to your friends early in the evening and then impossible when they turn it up later in the evening."
"Despite a decent... All be extremely loud atmosphere... the rest needs improvement."
"Loud music, with club mixes of pop dance tunes."
"Soon you get in after a long queue, first contact is with a smell not very nice. Floor is sticky , glass everywhere, long time to wait for a drink, music is a bit radio orientated."
"The worst toilets in Norwich - and have been forever. Tonight I had to leave as the ladies toilets were all blocked, not flushing, and no paper ... unusable and disgusting. Time to call the health inspectors?"
Value for Money
Pros:
"The 3 tapas plates for £14 is such good value for money."
"Such a good experience!! Excellent value for money on the 3 for £14 tapas and also yummy cocktails."
"Also they have amazing lunch time deals, like £7 for a meal and soft drink."
"Cocktails are good, happy hour makes it far cheaper."
"such an amazing bottomless brunch! super fast service and the drink selection and food options were better than most :)"
Cons:
"Unfortunately the price was very high for what we had."
"Too much ice in the drinks, so all were very watered down."
"Just an OK experience. Food was good not great, drinks were a bit expensive for price. It felt more concerned about their bar and dance floor than the restaurant."
"A cocktail is £8 + and the glass was more full with ice than drink."
"Very expensive for what it is."
"Good spot for a night out! Always a nice environment with that slightly older customer base which I much prefer! My only issue is the cost of drinks, it's very expensive."
"Great atmosphere but way too pricey!! Desperados are £5.30 each!!"
Drinks
Pros:
"The drinks were good, and the food was nice."
"Cocktails very nice especially the mojito, decor makes you feel like your sipping cocktails in Cuba."
"The cocktails can be inconsistent depending on who made them, but they're well priced, and they have a good enough range of spirits at the bar."
"Some seriously good cocktails, try the amaretto sour 👌"
"I recommend their cocktails- some of the nicest I've had and always presented beautifully with that extra touch."
Cons:
"The drinks were good, and the food was nice, but as we went to order food and we had set our heart on certain things we were told they were out if stock."
"The cocktails were lacking a bit this time unfortunately."
"The drinks are overpriced and the cocktails... some of the worst in the city."
"Bland larger, expensive over iced cocktails & generic chart music."
"Cocktails okay couldn't really taste the booze and far far too much ice- who puts ice in margaritas??!"
"The drinks were quite expensive though I was paying nearly £7 for a pint."
"No wonder Norwich night life is dead. Sunday night, four people in the bar. But at £8 for a double vodka, you can see why."