Toro Lounge Reviews Summary

Category: Lounge

Address: 34 Cricklade St, Cirencester, GL7 1JH, United Kingdom

Phone: +441285656551

Rating: 4.2
based on 173 reviews.

Food Quality

Pros:

  • "The food we had was delicious and quick to table."
  • "Its good honest grub thats well priced and delicious."
  • "The food served is good."
  • "The large breakfast was a great portion, the quality very good."
  • "Food here is fantastic and the kids love it too."
  • "The food was delicious, the atmosphere was fab and all in all we had a lovely evening."
  • "Food was great too and arrived quickly."

Cons:

  • "The kids hummus was old."
  • "Ordered chips as I thought they couldn't get that wrong?! They were so overcooked that they were just a shell and no potato inside."
  • "The food was very bland, no seasoning, avocado was mushy and egg was cold."
  • "Food took forever only to be served frozen overdone dry cheesy chips."
  • "Unfortunately the burger was just a standard chicken burger and the beer was flat."
  • "Shredded pork in tapas tasted too sweet, whereas my wife's burger had no tastes."
  • "The food was extremely greasy and unpleasant."

Service

Pros:

  • "Staff were really friendly."
  • "Good menu choice and the service was speedy."
  • "The staff are always helpful."
  • "Bar staff very friendly."
  • "Polite staff, good food."
  • "The staff are friendly and happy to help."
  • "Staff were very friendly, particularly one of the male staff members who greeted and served us."

Cons:

  • "Very moody manager with a face like thunder."
  • "We tried to go there for lunch but were told they were too short staffed for the two of us."
  • "He had long-ish greasy ginger hair and as we watched we saw him run his hands through his hair repeatedly and not once wash his hands."
  • "The bloke who asked us if our food was ok didn't seem interested when I said it wasn't."
  • "Rick, the new manager, is a BULLY."
  • "Female manager was very rude and abrupt when serving our table."
  • "Glasses were dirty, the waiter was wiping the tables with his hands."

Ambiance

Pros:

  • "This little restaurant/pub is an amazing place where you can have a good conversation."
  • "Absolutely loved the decor in this restaurant it's amazing!! Really lovely Atmosphere too."
  • "It's clean. When you walk up the nice wooden stairs there's another space to sit and eat, very beautiful and very clean toilets."
  • "Atmosphere, staff, food and drinks were AMAZING."
  • "The atmosphere is brilliant, great staff."
  • "The atmosphere was amazing and comfortable for when I over ate and had to rest in my food coma."
  • "A charming and welcoming restaurant that offers a fantastic dining experience."

Cons:

  • "Our tables was not clean (very wet), and I saw other empty tables were not clean as well."
  • "Music too loud to talk without shouting."
  • "The choice of tunes isn't too appealing."
  • "Was horrified to see a dog on the table."
  • "Waited over an hour for food on a Saturday lunchtime, which created a negative atmosphere."
  • "The decor is starting to look a bit tired in places & when we visited we were getting the smell of drains/sewage (sat downstairs)."
  • "Terrible service system."

Management

Pros:

  • "The staff are always helpful."
  • "The website is intuitive and easy to order from."
  • "Caballo manages to feel like a quirky independent with a funky vibe."

Cons:

  • "Very moody manager with a face like thunder."
  • "Rick, the new manager, is a BULLY."
  • "The upstairs windows open onto the street below and the safety catches are broken."
  • "Management left the floor staff to deal with this all on his own which made us feel really sorry for the poor guy."
  • "Echoing recent poor reviews, sadly a really bad experience when trying to get a table for a larger group."
  • "Overall a potentially great place let down massively by its service standards."
  • "There have been a few incidents with one particular male member of staff who is rather overbearing and condescending towards our family."

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