Toro Lounge Reviews Summary
Category: Lounge
Food Quality
Pros:
- "The food we had was delicious and quick to table."
- "Its good honest grub thats well priced and delicious."
- "The food served is good."
- "The large breakfast was a great portion, the quality very good."
- "Food here is fantastic and the kids love it too."
- "The food was delicious, the atmosphere was fab and all in all we had a lovely evening."
- "Food was great too and arrived quickly."
Cons:
- "The kids hummus was old."
- "Ordered chips as I thought they couldn't get that wrong?! They were so overcooked that they were just a shell and no potato inside."
- "The food was very bland, no seasoning, avocado was mushy and egg was cold."
- "Food took forever only to be served frozen overdone dry cheesy chips."
- "Unfortunately the burger was just a standard chicken burger and the beer was flat."
- "Shredded pork in tapas tasted too sweet, whereas my wife's burger had no tastes."
- "The food was extremely greasy and unpleasant."
Service
Pros:
- "Staff were really friendly."
- "Good menu choice and the service was speedy."
- "The staff are always helpful."
- "Bar staff very friendly."
- "Polite staff, good food."
- "The staff are friendly and happy to help."
- "Staff were very friendly, particularly one of the male staff members who greeted and served us."
Cons:
- "Very moody manager with a face like thunder."
- "We tried to go there for lunch but were told they were too short staffed for the two of us."
- "He had long-ish greasy ginger hair and as we watched we saw him run his hands through his hair repeatedly and not once wash his hands."
- "The bloke who asked us if our food was ok didn't seem interested when I said it wasn't."
- "Rick, the new manager, is a BULLY."
- "Female manager was very rude and abrupt when serving our table."
- "Glasses were dirty, the waiter was wiping the tables with his hands."
Ambiance
Pros:
- "This little restaurant/pub is an amazing place where you can have a good conversation."
- "Absolutely loved the decor in this restaurant it's amazing!! Really lovely Atmosphere too."
- "It's clean. When you walk up the nice wooden stairs there's another space to sit and eat, very beautiful and very clean toilets."
- "Atmosphere, staff, food and drinks were AMAZING."
- "The atmosphere is brilliant, great staff."
- "The atmosphere was amazing and comfortable for when I over ate and had to rest in my food coma."
- "A charming and welcoming restaurant that offers a fantastic dining experience."
Cons:
- "Our tables was not clean (very wet), and I saw other empty tables were not clean as well."
- "Music too loud to talk without shouting."
- "The choice of tunes isn't too appealing."
- "Was horrified to see a dog on the table."
- "Waited over an hour for food on a Saturday lunchtime, which created a negative atmosphere."
- "The decor is starting to look a bit tired in places & when we visited we were getting the smell of drains/sewage (sat downstairs)."
- "Terrible service system."
Management
Pros:
- "The staff are always helpful."
- "The website is intuitive and easy to order from."
- "Caballo manages to feel like a quirky independent with a funky vibe."
Cons:
- "Very moody manager with a face like thunder."
- "Rick, the new manager, is a BULLY."
- "The upstairs windows open onto the street below and the safety catches are broken."
- "Management left the floor staff to deal with this all on his own which made us feel really sorry for the poor guy."
- "Echoing recent poor reviews, sadly a really bad experience when trying to get a table for a larger group."
- "Overall a potentially great place let down massively by its service standards."
- "There have been a few incidents with one particular male member of staff who is rather overbearing and condescending towards our family."
Thanks! Your review is awaiting moderation.